Health Information Specialist

Are you ready to be part of a fun, engaging, and hardworking team? Voted as one of the 2025 Best Places to Work in Maine, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Health Information Specialist who provides exceptional customer care to Pines Health Services patients, staff, and the community it serves. The Specialist will be responsible for scheduling all patient-physician referrals and most Radiology tests that require appointments/Insurance authorizations and notifying patients of the appointment dates. Processes all insurance referrals for most providers at Pines Health Services. Processes insurance appeals. Preparing medical records, scanning, and indexing into the electronic medical record, as well as the release of information requests and medical records requests according to the organization's processes. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability preferred

1. Knowledge of office procedures and medical terminology. 
2. Skilled in operating a copier, fax machine, computer, and calculator.
3. Ability to communicate effectively with patients and other office personnel.
4. Ability to organize and prioritize work.
5. 3+ years of proven medical records and EMR knowledge is preferred. 
6. Knowledge of computer systems, printing, and scanning.
7. Multi-tasking and time-management skills, with the ability to prioritize tasks.
8. Strong interpersonal and communication skills.
9. Ability to work under tight deadlines while maintaining a high-quality level of work.
10. High level of professionalism, ethics, and integrity, with the ability to build relationships while ensuring compliance with all company policies.
11. Able to handle sensitive/confidential situations and documentation.

Availability Requirements: 

Monday through Friday work schedule; occasional overtime as authorized. 

Education and Experience  

High school or G.E.D. equivalent preferred. 

Contact:  

• For the full job description or additional information, please contact Kelly at (207) 498-1311 or [email protected].
• Pines Health Services offers a competitive benefits package. You can view the complete details here: Pines Health Services Benefits.