Job Description - Health Professional Assistant (HPA)



WIC Health Professional Assistant (HPA)

Jefferson Franklin Community Action Corporation (JFCAC)

Full-Time | 4-Day Workweek, Fridays Off!

2 Days in Hillsboro & 2 Days in Arnold, Missouri

 

Make a Difference in the Lives of Women, Infants, and Children

Do you enjoy helping people, working in a fast-paced environment, and being part of a mission-driven team?

Jefferson Franklin Community Action Corporation (JFCAC) is seeking a compassionate, organized, and client-focused Health Professional Assistant (HPA) to support families in our community through the Women, Infants, and Children (WIC) Program.

 

What You’ll Do


  • Welcome participants, answer questions, and provide information about WIC services and benefits.

  • Collect and document participant information, including height, weight, immunization records, and bloodwork required for WIC certification.

  • Accurately enter participant data into the WIC Management Information System (MIS).

  • Schedule appointments and maintain communication with participants regarding services and follow-up needs.

  • Issue electronic food benefits to eligible participants.

  • Promote breastfeeding and connect families with breastfeeding support resources.

  • Refer participants to appropriate health, nutrition, and community support programs.

  • Maintain participant confidentiality in accordance with WIC policies and HIPAA regulations.

  • Assist with clinic operations by stocking supplies, cleaning and organizing intake areas, and creating a welcoming environment for families.

  • Support community outreach and education activities as assigned.


 

 

What We’re Looking For

Required:


  • High school diploma or equivalent (GED/HiSET).

  • One year of experience in a community health or nutrition program, or two years of clerical, administrative support, or customer service experience.

  • Basic computer and data entry skills.

  • Strong communication, organizational, and customer service skills.

  • Ability to multitask and work efficiently in a high-volume clinic setting.

  • Reliable transportation and ability to travel as needed.

  • Must complete required state WIC training within six (6) months of hire.


 

Compensation & Benefits


  • Starting pay is $16.97 per hour, bi-weekly pay

    • Potential to increase based on relevant experience and completed education



  • Full-time, 36-hour work week, Benefits-eligible

  • 4-Day Workweek with FRIDAYS OFF!

  • Paid Holidays, Vacation & Sick Time

    • Paid inclement weather days, following Jefferson College weather schedule



  • Medical, Dental, Vision, Agency-paid Life Insurance

    • Supplemental Accident, Critical Illness, Pet Insurance



  • 403 (b) Salary Deferral with Employer Match & Simplified Employee Pension Plan


 

The Right Person for this Role

The right person is compassionate, detail-oriented, and comfortable working with adults, infants, and young children. They enjoy helping others, can maintain accuracy while managing multiple priorities, and contribute to a positive, team-oriented environment.

 

Why Join Our Team?


  • Meaningful work that supports community health and family wellness

  • Collaborative and supportive work environment

  • Opportunity to serve women, infants, children, and families in your community


 

If you're looking for a rewarding opportunity to support local families and make a meaningful impact in your community, we'd love to hear from you.

 

Visit our career site at jfcac.org/careers to learn more.

 

JFCAC is an Equal Opportunity Employer



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