Health Services Manager | Healthcare Operations

Lead healthcare operations within a collaborative international clinical environment where operational stability, interdisciplinary coordination, and structured healthcare delivery support high-quality patient care and organizational performance.



International SOS Government Medical Services partners with healthcare professionals seeking meaningful, mission-driven work around the world. As part of a global team supporting diverse patient populations, you’ll deliver high-quality care in dynamic healthcare environments while collaborating with experienced clinical and operational teams.



Operating in more than 90 countries, International SOS provides clinical care, emergency response, and healthcare support services across a wide range of care settings. Headquartered in Houston, Texas, we are committed to delivering trusted healthcare solutions wherever they are needed most. Learn more at internationalsos.com.

Provide operational leadership across a multidisciplinary healthcare environment supporting an international healthcare program in Iraq. Working closely with clinical leadership, department leads, and operational teams, this Health Services Manager role helps ensure efficient healthcare operations, workforce coordination, and continuity of clinical support within a structured international medical setting.



Location: Balad, Iraq



Key Responsibilities

• Oversee daily healthcare operations, staffing coordination, and administrative support activities across clinical and non-clinical departments.
• Partner with clinical leadership and operational teams to support workforce planning, onboarding, scheduling, training coordination, and service continuity.
• Maintain structured operational workflows by supporting quality initiatives, reporting processes, standardized operational practices, and cross-functional communication.
• Coordinate with internal and external stakeholders to support healthcare delivery priorities, project timelines, and service continuity.
• Monitor performance metrics, prepare status reporting, and contribute to budget planning and service oversight.
• Support a collaborative team environment focused on patient care continuity, operational efficiency, and organizational compliance standards.

Requirements

• Bachelor’s degree or minimum 3 years of project or healthcare operations management experience in a complex clinical environment.
• Experience supporting operations within a busy medical clinic or healthcare setting.
• Demonstrated experience leading multidisciplinary clinical and non-clinical teams.
• Strong knowledge of healthcare administrative operations, reporting workflows, and electronic medical record systems.
• Fluent written and verbal English communication skills.
• Ability to relocate to Balad, Iraq and maintain a valid U.S. passport throughout assignment.
• Ability to meet pre-assignment medical and travel requirements.

Preferred

• Medical or clinical operations background.
• PMP certification or prior healthcare project management experience.
• Experience supporting international, military, or government healthcare operations.

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Compensation Disclaimer:

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits Language (FTE roles):

Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.

Equal Opportunity Employer (EEO) Statement:

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.