Healthcare Assistant (HCA)

Description

Company: Pathfinder

Job Title: Healthcare Assistant (HCA)

Category: Disability Services

Location: Wabash, IN

Job Type: Full-Time

Hours: Mon-Fri 8a-4p FLEX (40hr)

Starting Pay: $16.00/hr

Pathfinder is seeking a compassionate and detail-oriented Healthcare Assistant (HCA) to support adults with intellectual and developmental disabilities by coordinating their healthcare needs. In this role, you’ll be a trusted partner and advocate, ensuring timely medical appointments, proper medication management, and seamless communication across care teams. Your support will help individuals lead healthier, more independent lives.

As a Healthcare Assistant at Pathfinder, You Will:

Coordinate Medical Support & Appointments

• Schedule, transport, and attend medical, dental, vision, and specialist appointments.
• Maintain annual medical calendars for each person supported.
• Communicate medical information in a calm, reassuring manner to the individuals you support.
• Gather information from nurses, house managers, and support staff to ensure effective treatment planning.

Document & Communicate Health Information

• Accurately document appointment outcomes and provider instructions in the appropriate system.
• Share updates with interdisciplinary team members, including family members as needed.
• Enter follow-up appointments and reminders into systems and calendars.

Manage Medications & Health Compliance

• Fill medication orders and update medication administration records (MAR).
• Ensure timely pickup, delivery, and administration of medications.
• Conduct spot checks on PRN meds, MAR books, and med storage to ensure compliance.
• Coordinate with pharmacies and obtain prior authorizations when needed.

Provide Emergency & In-Home Support

• Provide in-home sick care and respond to health-related emergencies, including ER transport.
• Prepare individuals for medical procedures or tests with appropriate supports.
• Ensure alternative coverage for appointments if you are unavailable.

The Impact You’ll Make as a Healthcare Assistant:

• Ensure individuals receive timely and quality medical care.
• Help people feel confident, safe, and respected during medical visits.
• Bridge communication between individuals, families, and healthcare professionals.
• Enhance overall well-being through proactive and thorough care coordination.
• Create a foundation of trust and consistency for people with diverse medical needs.
• Ensure regulatory compliance that keeps individuals safe and supported.

What You Bring to the Role:

Skills & Competencies

• Empathy, patience, and a strong commitment to person-centered care.
• Solid time management and organizational skills.
• Basic computer proficiency and attention to detail.
• Ability to handle sensitive health information with integrity and confidentiality.
• Physical ability to support individuals with lifting, transferring, and mobility needs.

What to Expect in This Role:

• A fast-paced, flexible work environment based on the needs of those supported.
• Hands-on work that combines scheduling, direct care, and behind-the-scenes coordination.
• Frequent travel between homes and medical providers.
• The opportunity to make a daily difference in someone’s life.

Pathfinder’s mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.

Benefits & Pathfinder Perks – We Care About YOU!

Competitive Benefits Package (if applicable):

• Competitive Pay & Paid Training – Earn while you learn with comprehensive training.
• Paid Time Off & Holidays – Maintain a healthy work-life balance with PTO and paid holidays.
• Comprehensive Insurance Coverage – Medical, Dental, and Vision plans to support your well-being.
• Employer-Paid Coverage – Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
• 403(b) Retirement Plan with Employer Match – Plan for your future with a generous retirement savings plan and employer contributions.
• Tuition Reimbursement – Invest in your future with financial assistance for continued education.
• Professional Development & Training – Enhance your skills and career through learning opportunities.
• Person-Centered Thinking Training – Gain valuable insights into individualized care and service.

Pathfinder Perks:

• Wellness Platform Incentives – Earn rewards for prioritizing your health and well-being.
• Financial Wellness Platform – Access earned wages before payday for added financial flexibility.
• Employee Assistance Program (EAP) – Free, confidential support sessions for employees and their immediate household members.
• Free Pathfinder Kids Clinic – Providing childcare for children in the community with minor illnesses.
• Exclusive Discounts – Save with special offers, including:
• Verizon Wireless Discount – Stay connected for less.
• YMCA Discount – Enjoy reduced membership rates for fitness and wellness.

Pathfinder Values: People First – Integrity - Contribution – Growth – Empowerment

Requirements

Preferred Minimum Qualifications

• High School Diploma or GED required.
• Must be at least 18 years of age.
• Valid driver’s license, insured vehicle, and clean driving record.
• Experience supporting individuals with disabilities preferred.
• Ability to speak, read, and hear English fluently.
• Flexibility to work varied hours as needed.
• Essential physical skills – be able to run, squat, stoop/bend, kneel, climb stairs, be able to lift 50 pounds, push and pull against potential resistance; and be able to implement non-physical and approved physical interventions and CPR with people supported when needed.