Healthcare Credentialing & HR Recruitment Specialist

Trinity Medical Management is a comprehensive spine and orthopedic care provider serving patients across Georgia, North Carolina, South Carolina, Alabama, and Tennessee. We specialize in delivering cutting-edge treatment with a conservative, patient-first approach — and we do it as a team.

We are a community of friendly, ambitious, and mission-driven professionals who come to work every day to provide exceptional care while genuinely enjoying what we do. We are growing, and we are looking for talented people who want to grow with us.

Position Overview

Trinity Medical Management is seeking a professional and detail-oriented Healthcare Credentialing & HR Recruitment Specialist to join our administrative team in Roswell, GA. This expanded dual-function role is critical to the integrity of our provider credentialing program, the smooth execution of day-to-day HR operations, and active support of our talent acquisition function.

The ideal candidate brings a strong working knowledge of credentialing standards, regulatory compliance, revenue cycle alignment, and HR administrative processes — combined with hands-on recruiting experience and the ability to manage full-cycle talent acquisition activities in support of the HR Manager. 

This person thrives in a fast-paced, multi-location environment, takes ownership with minimal supervision, and brings a proactive, organized approach to everything they do.

Key Responsibilities

Provider Credentialing & Data Management

• Compile, enter, and maintain current and accurate provider data across all online credentialing databases, systems, and corporate contract files.
• Manage all provider credentialing and re-credentialing applications — initial, reappointment, and supplemental — maintaining complete, accurate, and compliant electronic files; monitor application status and follow up proactively with payers, agencies, and providers as needed.
• Maintain copies of current state licenses, DEA certificates, malpractice/professional liability coverage,  and all other required credentialing documents for all providers, clinics,  and facilities.
• Monitor and manage license, DEA, professional liability, and facility certification expirations for all appointed providers to ensure timely renewals and ongoing regulatory compliance.
• Process applications for appointments and reappointment of clinical privileges in alignment with organizational and regulatory standards.
• Maintain Ambulatory Surgery Center (ASC) appointment files and ensure accurate, up-to-date information is reflected in the credentialing database.
• Ensure practice addresses are current and accurate with all health plans, agencies, and applicable entities.
• Maintain corporate provider contract files in an organized, accessible, and audit-ready format.
• Credential all new providers in ALL physically represented states before onboarding and/or upon request.

Regulatory Monitoring & Compliance

• Monitor reports and data published by the Medical Board, Centers for Medicare & Medicaid Services (CMS), Department of Health Care Services (DHCS), Office of Inspector General (OIG), National Practitioner Data Bank (NPDB), and other applicable regulatory bodies to identify and document adverse findings, license actions, or sanctions.
• Document monitoring of adverse license actions and legal actions in accordance with organizational policy and regulatory requirements.
• Stay current on changes in credentialing laws, payer requirements, and regulatory updates; revise and implement desktop procedures as needed to maintain compliance and improve operational efficiency.

Revenue Cycle & Workflow Improvement

• Enhance and standardize workflow processes throughout the credentialing and revenue cycle process to achieve consistency with the firm's standard operating procedures and critical success factors.
• Monitor the timeliness and effectiveness of department credentialing activities, ensuring outstanding accounts receivable are consistent with contracted payer standards.
• Implement and maintain an efficient system for the transmission of credential information to internal and external stakeholders to facilitate timely payer approval and provider enrollment.
• Prepare credentialing status reports, compliance summaries, and department activity reports as requested by HR or revenue cycle leadership.

Recruiting Support (New — In Support of HR Manager)

This role plays an active supporting role in the organization's talent acquisition function, collaborating closely with the HR Manager to ensure open positions are filled efficiently, consistently, and with quality candidates.

• Job Posting & Sourcing: Assist the HR Manager in drafting, formatting, and posting job advertisements across approved platforms (job boards, company career site, social media, and professional networks). Identify and leverage sourcing channels that drive quality inbound applicants, including referrals and the applicant tracking system rediscovery of past candidates.
• Candidate Screening: Conduct initial phone screenings to assess candidate qualifications, experience, and cultural fit. Apply consistent screening criteria aligned with job requirements and communicate outcomes to the HR Manager and hiring teams in a timely manner.
• Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers across multiple locations. Maintain accurate and up-to-date candidate records in the ATS, including interview notes, disposition statuses, and offer details.
• Candidate Communication & Experience: Serve as a responsive point of contact for candidates throughout the hiring process. Ensure every candidate interaction reflects Georgia Spine & Orthopaedics' values and commitment to a professional,      respectful experience.
• Recruitment Metrics &  Reporting: Track key recruitment activity data, including open requisitions, time-to-fill, source effectiveness, and pipeline status. Provide regular updates and reports to the HR Manager to support informed hiring decisions.
• Compliance in Hiring: Ensure all recruiting activities are conducted in compliance with applicable employment laws, data privacy requirements, and organizational policies, including fair and consistent application of screening and selection criteria.
• Offer & Pre-Employment  Support: Assist with the preparation and processing of offer letters, background check initiations, and pre-employment documentation in coordination with the HR Manager.

Onboarding Support

• Collaborate with the HR  department to coordinate provider and staff onboarding, ensuring all credentialing milestones align with start dates and operational readiness.
• Communicate proactively with new hires throughout the pre-boarding period to confirm start dates, logistics, and next steps, fostering a positive early employee experience.
• Assist in the continuous improvement of onboarding workflows to reduce friction and improve new hire integration across all locations.

HRIS Upkeep & HR Administrative Support

• Maintain accurate, complete, and up-to-date employee records in the HRIS, including status changes, new hire data entry, position updates, and termination processing.
• Conduct regular data audits within the HRIS to identify and correct errors or inconsistencies, ensuring data integrity supports compliant HR reporting and decision-making.
• Generate standard and ad hoc HR reports from the HRIS as directed by the HR Manager or HR Director, including headcount, turnover, open positions, and compliance metrics.
• Support HR generalist functions as assigned, including personnel file maintenance, compliance documentation, and employee status tracking.
• Partner with clinical leadership, billing, compliance, and HR to ensure an integrated, timely, and consistent credentialing and HR experience across all locations.
• Assist with the preparation of internal HR reports, audits, and compliance documentation as directed by the HR Manager or HR Director.
• Maintain strict confidentiality of all peer review, provider, and employee information in accordance with  HIPAA and organizational standards.
• Complete additional projects and duties as assigned by the HR Manager or HR Director.

Required Qualifications

Education

• Bachelor's degree in Health Care Administration, Business Administration, Human Resources, or a related field preferred
• An equivalent combination of education and directly relevant experience will be considered

Certifications

• Certified Provider Credentialing Specialist (CPCS) preferred
• Candidates actively pursuing CPCS certification will be considered

Experience

• 1–5 years of provider credentialing and human resources experience in a healthcare setting required
• Demonstrated experience with regulatory monitoring sources, including NPDB, OIG, Medical Board, CMS, and  DHCS
• 1+ years of recruiting or talent acquisition support experience strongly preferred, including job posting, candidate screening, ATS management, and interview coordination preferred, but not required.
• Experience with ASC or multi-specialty group credentialing strongly preferred, but not required.

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Experience with credentialing software and electronic file management systems
• Experience with an ApplicantTracking System (ATS) for managing job requisitions, candidate records, and recruitment workflows
• Working knowledge of HRIS platforms; ability to enter, maintain, and audit employee data and generate reports
• Working knowledge of medical  terminology and credentialing standards
• Familiarity with revenue cycle workflows and payer directory management
• Working knowledge of Modio software; preferred. 

Core Competencies

• High level of integrity, honesty, and professional discretion
• Exceptional organizational skills and meticulous attention to detail
• Ability to function independently with minimal direct supervision
• Strong written and verbal communication skills — clear, concise, and professional
• Ability to manage multiple competing priorities and deadlines across a multi-location organization
• Consistent and accurate  application of credentialing criteria and regulatory standards
• Collaborative team orientation — ability to partner effectively with HR, clinical operations, billing, and administrative teams
• Empathy and professionalism in all candidate and employee interactions

Benefits Package

• Medical, Dental, and Vision insurance with multiple add-on options
• Paid Time Off (PTO)
• Paid federal/national holidays
• Mileage reimbursement and travel stipends for multi-location support
• On-the-job training for new skills and expanded responsibilities
• Multiple advancement opportunities across specialties and functional areas
• Community involvement