Healthcare Dining Services Manager

Culinesse, from Latin culina (of the kitchen) and esse (essential nature), is a forward thinking boutique dining service company that elevates retirement community living by centering on highly personalized resident and guest experiences. We are designed for senior living communities who seek to develop their own individual identities while having access to our team’s expertise, support and resources. Helping clients nurture their brands is our passion because when they thrive, everyone thrives. Transparency in pricing, sourcing, communications, preparation methods and ingredients is the backbone of the Culinesse brand. All that we do is done with purpose and honesty. Culinesse understands the importance of nourishing the whole person and respecting the sacredness of the environment. Life-enhancing and authentic food connects us.

Job Description

Culinesse, LLC is looking for a Healthcare Dining Service Manager to join our team who can lead by example and has experience with high-volume Healthcare Food Service.

The Manager is responsible for executing the strategic direction, vision, and superior standards of Culinesse. The primary responsible categories expected of this position include:

• food service operations
• communications & marketing
• account administration
• contract administration & compliance
• meal plan administration
• meal equivalency, and all other associated payment programs; and
• Implementation & coordination of any dining-related construction projects.
• This is a highly collaborative position that requires the ability to balance multiple tasks at one time, prioritize, work with diverse constituencies, and address competing priorities in a fast-paced environment.

Tasks

• Responsible for resident & employee satisfaction;
• Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation;
• Count money and make bank deposits;
• Establish standards for personnel performance and customer service
• Investigate and resolve complaints regarding food quality, service, or accommodations;
• Maintain food and equipment inventories, and keep inventory records;
• Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted;
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities;
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner;
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity;
• Schedule staff hours and assign duties.
• May perform other duties and responsibilities as assigned.

Qualifications and Requirements

• 4+ years of food service management experience in a Healthcare Setting required
• Food or Hospitality Training in vocational school or a college degree – OR Certified Dietary Manager (CDM) preferred;
• Ability to actively look for ways to help people, to adjust actions in relation to others' actions, and to use logic and reason to identify the strengths and weaknesses of alternative solutions;
• Ability to motivate, develop, and direct people as they work, identify the best people for the job. 

Competencies

• Integrity: Job requires being honest and ethical.
• Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Leadership: Job requires a willingness to lead, take charge, and offer opinions and direction.
• Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Honesty & Transparency: Job requires maintaining forthright and positive relationship with upper management and staff.
• Working Conditions 
• Position is full-time.
• Full-time benefits include (but are not limited to): health, dental, life, vision, and long term disability. 

Culinesse, LLC. is an Equal Opportunity Employer