Healthcare Inventory Specialist

Who We Are!

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population.

Our Success

Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company.

Our Values and Mission

Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.

Working at Aria Matters!

About the Role

This is a full-time position located on-site at our corporate office in Overland Park, KS. You will be essential to the care we provide in the field. You will be responsible for meeting the needs of our field teams by working with the Clinical Operations Support Supervisor to ensure the team has the necessary working equipment & supplies to provide quality care for our residents. Some of the responsibilities include supply & equipment inventory management, shipping & receiving, and inventory reconciliation. You will be responsible for organizing and maintaining documentation of maintenance, repairs, calibration, and assignments of equipment issued to field teams.

What You’ll Do

• Ensure inventoried equipment and supplies are organized and properly documented
• Track equipment serial number assignments and keep up to date
• Initiate equipment calibration: coordinate with vendor, field team members & clinical care coordinators to ensure equipment is shipped and returned without impact to scheduled clinics
• Retain and file calibration documentation according to guidelines
• Receive equipment returns; ensure all equipment is in working order, ensure any maintenance needs are addressed
• Prepare new field team equipment set-ups according to guidelines
• Prepare equipment & supply orders to ship to field teams when requested
• Prepare packages to be shipped, print shipping label, and have boxes ready for UPS pickup
• Evaluate current stock of equipment and request replenishment orders as needed
• Troubleshoot equipment errors with field team members, coordinate repairs, order/send replacement parts
• Coordinate with vendors on ordering supplies, equipment, and hearing aids
• Maintain hearing aid & hearing aid accessory inventory levels
• Place orders for hearing aids & accessories with vendor
• Facilitate custom and Loss & Damage hearing aid orders between field team & vendor
• Fulfill hearing aid & accessory replenishment requests from field team
• Maintain hearing aid dispensing documentation – purchase agreements, dome tip forms, custom orders, loss & damage, etc
• Reconcile hearing aid inventory monthly and report to finance once complete
• Manage resources – work within department budget
• Remain accessible to field team members throughout the day
• Other duties as needed

What We’re Looking For

• Problem solving—you identify and resolve problems in a timely manner.
• Customer service—you manage difficult client/customer situations, respond promptly to customer needs, solicit customer feedback to improve service, respond to requests for service and assistance and meet commitments.
• Planning/organizing—you prioritize and plan work activities and use time efficiently. You are able to re-prioritize and address multiple demands concurrently.
• Quality control/Attention to detail—you demonstrate accuracy and thoroughness; monitor your own work to ensure quality and apply feedback to improve performance.
• Adaptability—you adapt to changes in the work environment, manage competing demands, and can deal with frequent change, delays, or unexpected events.
• Dependability—you are consistently at work and on time, follow instructions, respond to management direction, and solicit feedback to improve performance.
• Computer Skills – you will demonstrate proficiency using Microsoft Suite.
• You are able to work independently as well as in a team environment.

Physical Demands & Working Conditions

• Work is performed in a shipping/storage setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer as well as walking/lifting/pushing 15-100 lbs.
• This is a full-time position working standard business hours Monday – Friday, although project support may require temporary adjustments to those hours only as needed.

What’s In It For You

We offer a comprehensive benefit package for you and your family, including:

• Paid Time Off (PTO), which starts accruing from your first day at work
• Generous paid holiday schedule, including a FULL WEEK OFF at Christmas
• 401k Retirement Plan with 100% Company Match on your first 4%
• Medical insurance
• Dental insurance
• Vision insurance
• Company match for Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Company paid Employee Assistance Program (EAP)
• Life and Disability Insurance
• Wellness Program
• And more!