Healthcare Partnership Specialist

ORGANIZATIONAL BACKGROUND:
The Central California Asthma Collaborative (CCAC) is a non-profit organization dedicated to reducing the
burden of asthma and other health disparities in the San Joaquin Valley.

POSITION SUMMARY:
Under the direction of the Director of Community Health, the Healthcare Partnership Specialist is responsible for
developing and managing strategic relationships with healthcare providers, clinics, hospitals, and community
health systems to generate referrals for the Comprehensive Asthma Remediation and Education (CARES)
program. This position leads active territory development efforts, builds sustainable referral sources, and
strengthens provider partnerships to expand program reach and impact. The Healthcare Partnership Specialist
serves as the primary liaison between healthcare partners and the organization, ensuring seamless referral
processes and ongoing collaboration.

PRIMARY RESPONSIBILITIES:
• Identify, prospect, and establish partnerships with hospitals, primary care practices, specialty clinics,
FQHCs, school-based health centers, and other healthcare settings.
• Schedule and conduct meetings, presentations, and in-service trainings to educate healthcare providers
and care teams on the CARES Program.
• Meet or exceed established monthly referral quotas to support program growth and sustainability goals.
• Develop and execute a strategic outreach plan to drive consistent referral volume.
• Track referral metrics, conversion rates, and partnership activity.
• Identify barriers to referrals and implement corrective strategies.
• Design and implement streamlined referral workflows directly from provider offices into the organization’s
electronic health record (EHR) system.
• Collaborate with clinical teams to ensure referral processes are efficient, compliant, and user-friendly.
• Train provider offices on referral submission procedures and documentation requirements.
• Continuously evaluate and optimize referral pathways to improve ease of use and turnaround time.
• Create and update marketing materials, educational brochures, presentations, and referral guides tailored
to, patients and families, healthcare providers and community partners.
• Ensure materials are clear, culturally appropriate, and aligned with program standards.
• Develop comprehensive knowledge of asthma management best practices, environmental remediation
strategies, and program eligibility criteria.
• Clearly articulate the clinical value, cost savings, and patient outcome improvements associated with the
program.

CORE COMPETENCIES:
• Relationship Building: Demonstrates the ability to establish, nurture, and sustain long-term, trust-based
partnerships with healthcare providers, clinical staff, and community organizations to drive consistent
program referrals.
• Strategic Outreach & Territory Management: Develops and executes a structured outreach plan to
identify high-potential partners, prioritize engagement efforts, and effectively manage a defined service
area to maximize referral volume.
Healthcare Partnership Specialist 2
• Results-Driven & Accountable: Takes ownership of meeting and exceeding monthly referral quotas by
proactively tracking performance metrics, identifying gaps, and implementing corrective strategies to
ensure program sustainability.
• Healthcare Delivery System Practices: Possesses a strong understanding of healthcare delivery
systems and clinical workflows to confidently establish relationships and referral pathways.
• Process Development: Designs, implements, and refines efficient referral pathways that integrate
seamlessly with provider workflows and the organization’s electronic health record system.
• Marketing & Communication Skills: Creates clear, compelling, and audience-appropriate educational
materials and presentations that effectively convey the benefits and impact of the CARES program.
• Problem Solving & Adaptability: Identifies barriers to referrals or partnership engagement and responds
with flexible, solution-oriented strategies in dynamic healthcare environments.

TRAVEL:
Frequent travel to provider offices and healthcare facilities in all regions CARES is located.

QUALIFICATIONS AND SKILLS:
• Bachelor’s degree in healthcare administration, public health, business, marketing, or related field (or
equivalent experience).
• 3+ years of experience in healthcare sales, medical liaison work, or provider relations.
• Demonstrated success meeting performance targets or quotas.
• Strong presentation and communication skills.
• Experience working with healthcare providers and understanding clinical environments.
• Ability to work independently and manage a territory or outreach plan.
• Familiarity with EHR systems and referral workflows.

DRIVING AND LICENSE REQUIREMENTS:
Must possess a valid CADL and applicable CA mandated auto insurance

PHYSICAL REQUIREMENTS:
Lift up to 20 (twenty) pounds.