Healthcare Receptionist - PRN

Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

What you'll get:

• Competitive referral bonus program


• Educational assistance & professional development opportunities

The Health Services Team at Givens Highland Farms, a nonprofit continuing care retirement community, is hiring for a PRN Receptionist. The primary purpose of your position is to create a positive first impression as the public's initial point of contact with Highland Farms and to ensure efficient, accurate communication of routine and emergency information by answering incoming telephone calls promptly, transferring calls, and screening calls.

Schedule for this position is Monday - Wednesday, 4:40pm - 8:30pm

What you’ll do:

• Maintain excellent phone etiquette and effective communication skills when answering and directing incoming calls


• Contact various departments, i.e., maintenance, security, with requests from residents, guests, or team members


• Greet guests and residents, answer questions, and ensure guests sign in properly


• Assure that the reception and lobby environment is maintained in a clean and safe manner


• Maintain knowledge of and adhere to all HIPAA guidelines/regulations and Givens Highland Farms policies/procedures


• Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

What you’ll need:

• Basic to intermediate skills with Microsoft Office SharePoint, Word, Excel, and Outlook


• Show initiative within a fast-paced and team-oriented environment


• prioritize tasks while providing exemplary customer service

Compensation for this position starts at $18 per hour

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC. We already have four communities (two life plan communities and two affordable communities) with plans for many more in the coming years.