Hearing Agent Support (Seasonal)

Company : O'Connor

Job Type : Full Time

Houston, United States

Job Description - Hearing Agent Support (Seasonal)

Review Tax Statements.
Protest over-assessed property values.
Attend formal and informal hearings and appraisal review board meetings at Appraisal District.
Provide support to Property Tax consultants.
Prepare tax files.
Assist customer service and data entry teams.
Answer phone calls and respond to clients.
Transfer client calls to appropriate staff.
Provide explanation of services.
Identify, research, and resolve client issues.
Communicate with other departments and management to resolve problems and expedite work.
Recognize, document, and alert supervisors of any issues.
Flexibility with work schedule.
Other duties as required.

Requirements

Real Estate background preferred.
College degree preferred, not required.
Convey professionalism and inspire confidence.
Strong initiative, independent judgment, and ability to learn.
Professional telephone and customer service skills.
Excellent verbal and written communication skills. ? Organizing and prioritizing skills. ? Proficiency with Microsoft Excel, Word, and Outlook.

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Hearing Agent Support (Seasonal)

Job Description - Hearing Agent Support (Seasonal)

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