Heavy Equipment Parts Sales Associate

Company Overview:

Best Equipment is a family owned and operated environmental equipment dealership headquartered in Indianapolis, Indiana. We sell and service premium equipment in the garbage and recycling, sweeping and litter control, sewer and storm water, hydroexcavation and underground industries. We sell to municipalities and contractors throughout Indiana, Kentucky, Ohio, and now Michigan. We pride ourselves on exceptional customer service, and our family values are at the core of everything we do.

Primary Function:
The primary goal of this position is increase parts sales and provide a high level of customer support while working closely with the sales and service departments. This position will report to the Service Manager.

Duties & Responsibilities:

• Identify, locate and provide replacement parts for equipment, chassis accessories.


• Identify correct part or suitable substitute based on examination or customer’s description.


• Provide services in house, over the phone or via company website (e-mail).


• Maintain inventory and track down rare parts on older machines and equipment.


• Process sales payments.


• Maintain warranty parts return requirements and core procedures.


• Order parts from manufacturers and maintain adequate stock and inventory.


• Keep stockroom organized and clean.


• Assisting in billing and ensuring delivery of sold goods.


• Other duties and responsibilities as delegated by management.

Additional Responsibilities:

• Assist Service Department with answering phones, customer write-up and pick up.


• Assisting Service with shop estimates, contract estimates, parts and material acquisition.


• Assist Road Technicians with parts logistics and acquisition.

Qualifications & Experience:

• Should possess good written as well as verbal communication skills


• Should have good interpersonal skills for interacting with customers and understanding their requirements.


• Should have the aptitude to work as a team.


• Should possess good time management skills and the ability of meeting targets.


• High level of organizational skills and accountability.


• 2-3 years experience in equipment parts sales, parts inventory and management.


• Warehouse experience, shipping and receiving.

Benefits

Starting salary is competitive and will be based on qualification and experience. Best Equipment offers medical, dental, vision, and life insurance, 401K, 10 paid holidays, vacation and sick time, plus more benefits. For more information on Best Equipment, please visit www.BestEquipmentCo.com.