Hebrew Speaking Customer Service for Real Estate industry

Mercier Consultancy MD is excited to offer a unique opportunity for Hebrew Speaking Customer Service Representatives in the Real Estate industry. This role is ideal for individuals who are passionate about providing outstanding customer support and have a keen interest in real estate. As a member of our customer service team, you will assist clients in navigating their real estate inquiries and providing them with the information they need, all while communicating effectively in Hebrew.

Key Responsibilities

• Manage customer inquiries regarding real estate listings, purchasing processes, and rental agreements via phone, email, and chat in Hebrew.
• Provide information on available properties, market trends, and real estate services.
• Assist customers with documentation and any questions regarding the buying or renting process.
• Resolve any issues or complaints promptly and professionally to ensure customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with real estate agents and internal teams to enhance customer experience and service delivery.
• Stay updated on the real estate market and company offerings to assist customers effectively.

• Fluency in Hebrew (both written and spoken) is essential; English proficiency is a plus.
• Prior experience in customer service, preferably in the real estate sector.
• Strong communication skills and the ability to build rapport with clients.
• Excellent organizational skills and attention to detail.
• Ability to work under pressure and manage multiple customer inquiries.
• Familiarity with customer relationship management (CRM) software is desirable.
• Willingness to work flexible hours, including evenings and weekends if necessary.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...