Job Description - Help Desk Technician

180600 Help Desk Technician, Aurora, CO, 6 Months contract
Sigma, Inc. is looking for a Help Desk Technician to work onsite with our client located in Aurora, CO.

Shift Timings : 8:00 AM - 4:30 PM

Required Job Qualifications:

  • 1 - 2 years of HelpDesk experience
  • Experience using Active Directory to manage accounts
  • Basic troubleshooting skills for Windows and Apple computers
  • Basic troubleshooting of mobile devices Basic network troubleshooting skills
  • Experience trouble shooting issues remotely
  • Basic troubleshooting skills of common Microsoft applications
  • Experience with using ticketing systems
  • Able to type a minimum of 20 words per minute
  • Able to write

Required Qualifications:

  • High school diploma or equivalent
  • At least one Comptia or Microsoft certification or other relevant IT certification
  • Experience with Active Directory
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