Job Description - Helpdesk Support

Description
The shift and hours for this position is to be determined.
QUALIFICATIONS

  • Qualified candidates must have five years general IT experience. Three years prior specific experience in customer support.

  • Ability to work on various assignments simultaneously.

  • Communicate tactfully, verbally and in writing with department heads, managers, co-workers and vendors to resolve problems and negotiate resolutions.

  • Working knowledge of computers, internet access, and the ability to navigate within an automated system as well as a variety of software packages such as Outlook, Excel and Word.

EDUCATION

  • Bachelor's degree in Computer Science or related field from an accredited college or university or the international equivalent preferred.

SPECIAL INSTRUCTIONS TO CANDIDATES

  • EOE/AA M/F/D/V



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