Summary
In support of SJVC’s mission and enrollment goals, the Hybrid High School Admissions Associate combines high school outreach and presentation responsibilities with prospective-student enrollment support. The position builds awareness of San Joaquin Valley College by delivering engaging, accurate presentations at high schools, college and career events, and other appropriate venues; develops productive relationships with students, families, counselors, educators, and community partners; generates and works qualified high school inquiries; and guides prospective students and their parents or guardians through the admissions, enrollment, orientation, and start process. The role requires strong group presentation skills, disciplined follow-up, and the ability to move prospective students from initial interest through an informed enrollment decision while representing the College professionally and compliantly. Travel is required for this role.
Compensation:The starting pay range for this position is $22.12–$29.81.
Essential Duties and Responsibilities
- Plans and conducts engaging presentations at high schools, college and career events, classroom visits, assemblies, and other appropriate venues, explaining the College’s programs, student experience, and admissions process in a clear and audience-appropriate manner.
- Generates qualified high school inquiries through outreach activities and collects prospective-student information in accordance with College procedures.
- Develops, updates, and maintains relationships and contact information for area high schools, including counselors, administrators, teachers, student organizations, and other key partners; identifies presentation opportunities and coordinates event logistics and follow-up.
- Represents the College at college nights, career fairs, community events, and other appropriate public venues and adapts presentation content and delivery to the needs of each audience.
- Conducts topical workshops and high school outreach activities on or off campus, coordinating schedules, materials, event requirements, participant communication, and post-event follow-up.
- Promptly contacts and follows up with qualified prospective high school students and, when appropriate, their parents or guardians using approved communication methods.
- Schedules and conducts appointments with prospective students and their parents or guardians and conducts compliant admissions presentations and campus tours.
- Provides complete and accurate information about educational programs, expected outcomes, student services, the admissions process, and financial considerations within the scope of the role.
- Assesses prospective students’ interests, goals, readiness, and program fit and supports students in making informed enrollment decisions.
- Schedules required assessments, discusses results within the scope of the role, and coordinates appropriate next steps with applicants.
- Completes enrollment documentation and guides students and their parents or guardians through application, commitment, enrollment, orientation, and start processes.
- Refers applicants to Financial Services and other appropriate College resources and collaborates with campus departments to support successful student starts.
- Maintains consistent follow-up regarding orientation, start dates, uniforms, supplies, and outstanding enrollment requirements.
- Accurately and promptly records outreach activity, prospective-student information, appointments, communications, enrollment activity, outcomes, and follow-up needs in designated systems.
- Maintains presentation materials, event supplies, schedules, and outreach records and communicates progress, opportunities, and concerns to leadership.
- Works effectively in a team environment, supports campus and enrollment goals, communicates across departments, and participates in campus meetings, events, and activities as appropriate.
- Travels throughout the assigned region and works a flexible schedule, including occasional evenings or weekends, as required by school, community, and enrollment activities.
- Performs other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Adaptability – Responds to change with a willingness and ability to learn new ways of working and adjusts effectively to changing audiences, schedules, and enrollment needs.
- Communication & Presentation – Develops and delivers clear communication for different audiences; listens effectively; responds well to questions; and demonstrates effective one-on-one, small-group, and large-group presentation skills.
- Customer Focus – Makes prospective students, enrolled students, parents or guardians, school partners, and internal customers a high priority and provides timely, accurate, and professional service.
- Integrity & Ethics – Demonstrates personal integrity, treats people with respect, follows through on commitments, protects confidential information, and upholds organizational values.
- Organization Support – Supports organizational goals and values; understands deadlines and priorities; maintains urgency appropriate to student and organizational needs; and collaborates across the Institution.
- Professionalism – Approaches others tactfully, reacts well under pressure, accepts responsibility for personal actions, follows through on commitments, and represents the College professionally.
- Planning & Organization – Prioritizes work, manages outreach and enrollment follow-up, uses time efficiently, and maintains accurate schedules and records.
- Initiative & Follow-Through – Proactively identifies opportunities, maintains consistent follow-up, applies feedback, and takes ownership of assigned activities and outcomes.
- Deliver Results – Consistently works toward established outreach and enrollment goals within required timelines and demonstrates resilience when faced with obstacles.
- Teamwork – Balances individual and team responsibilities, gives and welcomes feedback, and contributes to shared campus and enrollment goals.
Qualifications
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education and/or Experience – Associate’s Degree and related work experience. Required degree(s) must be from institutions accredited by recognized U.S. accrediting agencies. Degrees from non-U.S. institutions are recognized only if equivalence has been established and provided. Experience in admissions, sales, marketing, outreach, or a related field is beneficial for the combined responsibilities of the role.
- Language Skills – Ability to read and interpret instructions, correspondence, handbooks, and forms; write professional routine correspondence; and effectively present information in one-on-one, small-group, and large-group settings to students, parents or guardians, school personnel, and community members.
- Mathematical – Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent.
- Reasoning Ability – Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form and address problems involving several concrete variables in standardized situations.
- Computer Skills – Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and the ability to learn and effectively use proprietary student information and customer relationship management systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to outside weather conditions and is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate. The position includes work at high schools, community events, and the assigned campus, with travel throughout the assigned region as required by outreach and enrollment activities.
All qualified applications with arrest or conviction records will be considered for employment. To ensure the safety and integrity of our operations, it is imperative that a review of all applicants' criminal history is conducted. Failure to do so poses a significant risk to the Employer, potentially compromising both business operations and the organization's reputation.
As part of our standard hiring process, all candidates offered a position at San Joaquin Valley College Inc. will undergo a thorough background screening. This includes education verification, county and national criminal background checks, a motor vehicle report, and social security number trace/verification along with an address history search. Depending on the specific position, additional requirements may apply, such as drug testing, a Fraud and Abuse Control Information System check, and verification for access to the National Student Loan Database System. Certain roles may also require ongoing monitoring of these records.