Higher Sights Mental Health Case Manager

Description

SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change

MAJOR DUTIES AND RESPONSIBILITES

•  Provide support case management, and counseling services to 50 Higher Sights college participants.
• Responsible for identifying/recruiting college participants and maintaining a caseload of 50 participants.
• Facilitate monthly support groups as appropriate
• Complete personal care plan with participants and track progress of goal achievement.
• Monitor students’ schedules, credits received and GPAs to ensure students are staying on track.
• Instruct clients, individually or in groups, on mental health education topics.
•  Contact students via video and in-person visits to monitor academic and social/emotional well-being (minimum 2 times per month)
•  Identify college students who are eligible for financial aid and ensure they are applying.
• screening students for risk factors and referring to community resources to meet their needs 
• Troubleshoot all issues students have with enrollment, schedules, financial aid, scholarships, classes, etc.
•  Identify applicable scholarships for the students as a whole and individually.
•  Identify and share job opportunities, internships, and externships.
•  Research and create applicable workshops for students.
•  Research and participate in relevant professional development opportunities.
•  Connect program participants and their family to resources and opportunities from area schools, community organizations and partnered agencies.
•  Maintain quarterly newsletter for university students.
•  Maintain case notes and data management system.
•  Maintain current intake and consent documentation.
•  Perform additional duties as assigned.

Requirements

QUALIFICATIONS FOR THE JOB

Education

• Master’s in behavioral sciences or any other closely related field with 3+ years of experience working in case management and/or home visitation required. Competence in providing supportive services to adults and adolescents. Excellent oral and written communication skills.

Experience:

• Previous experience in a college student services role preferred, but not required
• At least three years of professional experience mentoring students
• 1-3 years of recruiting experience
• Well versed with college student timelines

Other:

• A clear understanding of the population being served.
• Demonstrated track record of strong engagement skills.
• Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals, and community groups.
• Have a thorough knowledge of community resources and services
• Must have a vehicle with a valid driver’s license and current auto insurance.

KEY COMPETENCIES

•   Competent in Microsoft Office tools and inputting services in an online database.
•   Efforts to Outcomes.
•   Screening tools.

PHYSICAL REQUIREMENTS

•   Must be able to remain stationary 50% of the time.
•   Must be able to frequently move inside the office to access file cabinets, office machinery, etc.
•   Must be able to transport oneself to and from work sites.
•   Occasionally ascends/descends stairs.
•   Constantly moves to assist during program activities.
•   At times may be required to lift up to 25 lbs. for various classrooms and event needs.
•   Frequently moves in outdoor weather conditions.
•   May require evening and/or weekend availability.

 Full Time Employee Benefits Package: 

• Health Insurance (HMO and PPO options)
• Dental Insurance
• Vision Insurance
• Short & Long-Term Disability
• Flexible Spending Account
• Employee Life Insurance
• 403b Retirement Plan 
• RTA Commuter Benefit

Time Off Eligible after 90 days

• 10 days accrued vacation 
• 10 days accrued sick 
• 2 Personal days

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.