Hiring Spirit Airlines Alumni | Ground & Passenger Service Positions Open Now

Key Responsibilities

What We're Looking For

• Direct ramp crews through safe, on-time aircraft turns


• Coach agents and enforce FOD, safety, and compliance standards


• Coordinate between airline clients, fueling, and ground crews


• Manage staffing, complete shift reports, and flag incidents

• Prior ramp supervisory or lead experience


• Solid knowledge of ground handling safety & W&B


• Strong communicator; thrives under pressure


• Flexible scheduling; valid license; airport badge eligible

Key Responsibilities

What We're Looking For

• Direct agents during turns — marshaling, loading, positioning


• Coordinate with gate, fueling, and flight crew for on-time push


• Conduct safety briefings and monitor bag counts and load plans


• Report equipment issues and irregularities to supervisor

• Hands-on ramp experience at a commercial airport


• Comfortable directing a crew in a live, fast-paced environment


• Proficient with GSE: belt loaders, tugs, lavatory/water carts


• Able to lift 70 lbs.; available for all shifts and holidays

Key Responsibilities

What We're Looking For

• Assist passengers with delayed, damaged, or missing baggage


• File and manage WorldTracer claims through resolution


• Coordinate cross-station recovery and issue interim expenses


• Proactively communicate updates and de-escalate frustrations

• BSO, airline, or customer-facing service background


• WorldTracer experience a strong plus


• Calm, empathetic, and detail-oriented under pressure


• Strong written and verbal communication skills

Key Responsibilities

What We're Looking For

• Coordinate all ground services through aircraft turns


• Serve as central comm hub between ramp, gate, fuel, and crew


• Monitor flight status and adjust resources in real time


• Complete turn packages, W&B docs, and pre-departure checks

• Experience in a turn coordinator or ops agent role


• Strong grasp of airline ground time and departure flow


• Skilled with ops software, flight tools, and radio comms


• Decisive and composed during irregular operations

Key Responsibilities

What We're Looking For

• Check in passengers and process boarding, upgrades, and rebooking


• Manage gate operations and coordinate with ramp on departure


• Support passengers with special needs and accessibility requests


• Represent client airlines with professionalism and care

• Prior PSA or airline customer service experience preferred


• Excellent communicator with a genuine customer-first mindset


• Comfortable standing for full shifts; available for varied hours


• Able to obtain and maintain airport security credentials

Key Responsibilities

What We're Looking For

• Provide real-time oversight across all ground functions per shift


• Serve as escalation point for safety, service, and IROPS response


• Manage staffing, equipment readiness, and client communications


• Brief/debrief supervisors and complete end-of-shift documentation

• Prior MOD, Duty Manager, or equivalent ops leadership experience


• Proven ability to lead large teams in dynamic environments


• Deep knowledge of ground handling standards and safety regs


• Strong client-facing communication and reporting skills