HOA Site Manager - Company Fleet Car Provided (North Austin, Temple, Waco)

COMPLIANCE DRIVER for Homeowner Associations

Employment type: full time

Would you want to work in a stable, recession-proof industry? Are you interested in working for a supportive company that is an innovator in its field? Do you want a job where you are outside the office for most of the day? Do you enjoy driving? Are you detail oriented? Are you consistent and dependable?

We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum AM can offer you:

• Inhouse education, including continued personal development, to expand your knowledge and personal brand
  
• Support structure for your learning and success including mentors, subject specific experts, training department, and managers
  
• The freedom to work autonomously
  

JOB DESCRIPTION

The Compliance Driver is responsible for driving to the communities we manage on a regular basis and making notations of non-compliant homeowners. For an informative role description, please visit https://spectrumam.com/DIL-Site-Manager.pdf

Are you happy spending 90% of your workday driving? This position directly inspects homes for compliance by driving through neighborhoods Spectrum serves. These drives are completed in a company vehicle, but you may occasionally be asked to use your own vehicle to complete drives due to scheduling issues. (If this occurs, we do pay mileage for the use of your own vehicle)

Are you comfortable helping frustrated homeowners? In this role, you may need to de-escalate and resolve conflicts with difficult or upset homeowners. We offer training on how to effectively deal with these situations.

OTHER RESPONSIBILITIES

• Improve service by recommending improved processes, and identifying new product and service applications
  
• Work with homeowners regarding various issues involving compliance, and resolution of those issues 
• Respond to customer inquiries by first understanding the inquiry, then reviewing previous similar inquiries and responses, researching other information, assembling the information, forwarding the information to the customer, and verifying that the customer understands
  
• Continually increase job knowledge by participating in educational opportunities, and read and understand governing documents of each homeowner’s association
  
• Some walking requirements for certain communities