Home Care Administrative Assistant-Intake

 Job Title: Administrative Assistant/Intake 

Supervised by: Home Health Manager

Job Summary: Responsible for office management and supervising staff. Performs administrative and budget related duties. Assists the director/manager with department responsibilities. Participates in performance improvement and continuous quality improvement (CQI) activities.

Demonstrates Competency in the Following Areas:

• Acts as support staff for Office Manager in the general overseeing of the office. 
• Responsible for obtaining accurate referral information.
• Verify assigned insurance at admit, recert, and prn.
• Processes lab orders, scans results into maestro, faxes to appropriate physician and communicates with nurse.
• Transcribes any visits needing to be transcribed within a timely manner. 
• Obtains written specific orders for admission of home care services.
• Communicates patient’s data and observations verbally and through recording.
• Complies with the HHA’s policies.
• Screens and routes incoming/outgoing mail daily.
• Files/Scans correspondence and records. 
• Completes mileage check requests by 12pm on Mondays, bi-weekly. 
• Demonstrates the ability to order supplies; completes and authorizes requisitions. 
• Maintains procedures and controls to promote communication and adequate information flow. 
• Demonstrates the ability to perform secretarial duties, i.e., typing, dictation, correspondence, memos. 
• Answers the telephone in a professional manner; directs calls appropriately. 
• Maintains department records and files. 
• Communicates appropriately and clearly to the director/manager, co-workers. 
• Maintains a good working relationship both within the department and with other departments. 
• Is a resource person both within the department and to administrative staff of other departments. 
• Demonstrates the ability to schedule meetings between departments, directors/managers. 
• Demonstrates the ability to be flexible and organized. 
• Manages and operates equipment safely and correctly. 
• Performs other duties as assigned. 
• Supports and maintains a culture of safety and quality.
• Ensures all face-to-face documentation is completed in a timely manner.

Professional Requirements:

• Adheres to dress code; appearance is neat and professional.
• Completes annual educational requirements.
• Maintains regulatory requirements.
• Wears identification while on duty, 
• Attends annual review.
• Reports to work on time and as   scheduled; completes work in designated time.
• Attends committee, performance   improvement and continuous quality improvement meetings as appropriate.
• Communicates the mission, ethics and   goals of the Facility as well as the focus statement of the department.

Regulatory Requirements:

· Secretarial experience preferred but not mandatory

Language Skills:

· Able to communicate effectively in English, both verbally and in writing.

· Additional languages preferred.

· Strong presentation skills.

Skills:

· Basic computer knowledge.

· Ability to use all office equipment.

Physical Demands:

· For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.