Home Care Aide Onboarding Coordinator (Bilingual: Spanish/English)

Swift Home Care NY, a rapidly growing Licensed Home Care Services Agency (LHCSA) headquartered in Brooklyn, is seeking an experienced Home Care HR Onboarding Coordinator to join its team at our Bronx satellite office.

In partnership with another Coordinator, you will guide Home Health Aides through the hiring and onboarding process - ensuring all documentation is complete, accurate, and compliant with Department of Health regulations. This position also plays a key role in supporting the daily administrative operations of a small, two-person office.

Compensation: $21-24 an hour based on experience.

Location: 391 East 149th St, Bronx, NY 10455

You will:

• Serve as the office point of contact and front desk support, managing a busy reception area and supporting Home Health Aides during onboarding.
• Ensure the onboarding process is completed efficiently and in full compliance with DOH standards, including application review, document verification, and scheduling orientation.
• Conduct outreach to Home Health Aides for missing, incomplete, or expired documents.
• Accurately enter caregiver data into the home care system in a timely manner.
• Maintain and update caregiver records to ensure ongoing DOH compliance.
• Collaborate with internal departments to resolve aide inquiries, payroll issues, and documentation needs.

You will have:

• High school diploma or equivalent required.
• Minimum of 1 year of experience in Home Care in a fast-paced environment is a must.
• Prior experience in a customer service role and demonstrated ability to interact with diverse populations.
• Proficiency in HHAeXchange, Arla AI, and Microsoft Office Suite is required.
• Familiarity with the Health Commerce System is a plus.
• Excellent interpersonal and professional communication skills to engage effectively with caregivers and team members.
• High level of integrity and discretion in handling confidential information.
• Ability to thrive in a fast-paced, high-volume setting with strong attention to detail and a people-first approach.

Employees become eligible for benefits and paid time off after completing a 90-day introductory period. This includes up to 7 days of paid time off, with benefits details provided upon eligibility.

Why Choose Us?

At Ultimate Care Inc., our mission is to restore dignity and independence to clients in the comfort of their homes through personalized care plans. We aim to ease the burden on family caregivers while helping clients avoid nursing homes and assisted living facilities whenever possible.

Based in New York, Ultimate Care is a licensed home care provider proudly serving the local community. Swift Home Care, an affiliate of Ultimate Care, shares this commitment to delivering high-quality, compassionate care tailored to each individual’s unique needs.

Together, we lead with heart—providing empathetic, client-centered services that prioritize comfort, dignity, and trust.