Home Care Scheduler

We are seeking a highly organized, proactive, and solution-oriented Home Care Scheduler to join our growing home care agency in Naples, Florida. The scheduler plays a critical role in ensuring clients receive consistent, high quality care by coordinating caregiver schedulers, managing last minute call-outs, and optimizing staffing coverage using WellSky. 

This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced healthcare environment. 

Key Responsibilities

• Manage daily caregiver schedules using WellSky EMR


• Coordinate new client start-of-care scheduling 


• Match caregivers to clients based on skill-set, availability, and client preferences


• Handle call-outs, schedule changes, and emergency coverage in real time


• Monitor overtime and minimize scheduling inefficiencies


• Maintain accurate documentation within WellSky


• Communicate clearly with caregivers, clients, and office staff


• Assist with on-call rotation 


• Support the clinical and administrative team with scheduling reports and updates

Qualifications 

• Minimum 1 year scheduling experience in home care or healthcare (required)


• Experience in WellSky preferred


• Strong knowledge of caregiver availability management and shift coverage


• Ability to multitask and make quick decisions under pressure


• Excellent phone and interpersonal communication skills


• Proficient in Microsoft Office and EMR systems


• Strong organizational skills and problem solving skills


• Knowledge in Florida home care regulations is a plus

Skills and Competencies

• Calm under pressure


• Highly organized


• Detail oriented


• Strong problem solver


• Team player with a positive attitude


• Customer service focused

Compensation 

• Competitive hourly pay based on experience


• Performance based incentives


• Paid time off


• Supportive and team driven work environment 


• Opportunity for growth within growing Naples based agency. 

Work Schedule

• Full-Time


• Monday-Friday with rotating on-call responsibilities


• In office position (Naples Fl)