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Interim HealthCare of Columbia is seeking a highly organized and dependable Home Care Scheduling Coordinator to manage caregiver schedules and ensure reliable coverage for our clients receiving in-home care.
This role is essential in maintaining continuity of care by coordinating caregiver assignments, managing schedule changes, and responding quickly to call-offs to ensure every client receives the services they need.
The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is skilled at problem-solving and multitasking.
Create and manage daily and weekly caregiver schedules
Assign caregivers to client shifts based on availability and qualifications
Manage caregiver call-offs and quickly arrange replacement coverage
Communicate schedule updates with caregivers, clients, and families
Monitor caregiver attendance and shift confirmations
Coordinate coverage for transportation and client appointments
Maintain accurate scheduling records in the agency’s scheduling system (e.g., WellSky)
Work closely with the Client Care Coordinator and nursing team to ensure proper staffing
Ensure continuity of care by assigning backup caregivers when needed
Previous scheduling experience preferred (home care or healthcare strongly preferred)
Strong organizational and multitasking abilities
Excellent communication and customer service skills
Ability to remain calm and solution-focused under pressure
Proficiency with computers and scheduling systems
Experience with EMR or scheduling software is a plus
Supportive and collaborative team environment
Opportunity to make a meaningful impact in the lives of clients and families
Growth opportunities within a nationally recognized home care organization
Work with a dedicated team committed to quality care
Interim HealthCare of Columbia provides high-quality in-home care services that allow clients to remain safely and comfortably in their homes. Our team is committed to compassionate care, reliability, and excellence in service.
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