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Home Care Scheduling Coordinator

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Job Description - Home Care Scheduling Coordinator



Job Summary


Interim HealthCare of Columbia is seeking a highly organized and dependable Home Care Scheduling Coordinator to manage caregiver schedules and ensure reliable coverage for our clients receiving in-home care.


This role is essential in maintaining continuity of care by coordinating caregiver assignments, managing schedule changes, and responding quickly to call-offs to ensure every client receives the services they need.


The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is skilled at problem-solving and multitasking.


Key Responsibilities




  • Create and manage daily and weekly caregiver schedules




  • Assign caregivers to client shifts based on availability and qualifications




  • Manage caregiver call-offs and quickly arrange replacement coverage




  • Communicate schedule updates with caregivers, clients, and families




  • Monitor caregiver attendance and shift confirmations




  • Coordinate coverage for transportation and client appointments




  • Maintain accurate scheduling records in the agency’s scheduling system (e.g., WellSky)




  • Work closely with the Client Care Coordinator and nursing team to ensure proper staffing




  • Ensure continuity of care by assigning backup caregivers when needed




Qualifications




  • Previous scheduling experience preferred (home care or healthcare strongly preferred)




  • Strong organizational and multitasking abilities




  • Excellent communication and customer service skills




  • Ability to remain calm and solution-focused under pressure




  • Proficiency with computers and scheduling systems




  • Experience with EMR or scheduling software is a plus




Why Join Us




  • Supportive and collaborative team environment




  • Opportunity to make a meaningful impact in the lives of clients and families




  • Growth opportunities within a nationally recognized home care organization




  • Work with a dedicated team committed to quality care




About Us


Interim HealthCare of Columbia provides high-quality in-home care services that allow clients to remain safely and comfortably in their homes. Our team is committed to compassionate care, reliability, and excellence in service.


 


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