Job Description - Home Equity Processor

As our Home Equity Loan Processor, you will:



  • Provide outstanding, quality service to external and internal members

  • Prepare documents related to TILA-RESPA Integrated Disclosure (TRID) compliance, including loan estimates, closing disclosures and change in circumstances

  • Prepare loan documentation for branch loan closings

  • Ensure accuracy of all TRID and loan closing documents through quality control processes

  • Obtain home owners insurance documentation from insurance companies prior to closings

  • Monitor closing files for proper home owners insurance coverage

  • Demonstrate a knowledge and familiarity with all TRID forms, regulations, requirements and associated timelines

  • Order title policies, flood determinations and property evaluations

  • Review title policies and flood determinations

  • Review files to ensure all required conditions are met prior to closing

  • Prepare outgoing wire instructions related to loan closings

  • Communicate frequently with third parties such as title insurance, home owners insurance and appraisal companies

  • Monitor and process emails received in the department-shared inbox

  • Handle lender questions and requests regarding loans and documentation

  • Monitor the digital signature dashboard for acknowledged disclosures


Our ideal candidate will have a combination of:



  • Requires a high school diploma or equivalent degree (GED, HSED)

  • Minimum of one year of real estate lending experience is preferred

  • Knowledge of home equity document preparation and/or lending is preferred

  • Exceptional attention to detail and accuracy

  • Strong organizational and time management skills

  • Excellent written and verbal communication skills

  • Familiarity with Microsoft Office suite and web-based software packages

  • Passion for providing outstanding service to our members – internal and external

  • The ability to work hard, find solutions and have fun!


Compliance Accountabilities:


The Home Equity Loan Processor must act in accordance with Community First Credit Union policies and procedures. Complete all required compliance training and continuing education within specified timeframe. Maintain a thorough knowledge of all internal operating procedures within the Consumer Lending Services Department, as well as applicable laws and regulations.


Work Environment: 


The work environment is characteristic of a professional office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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