Home Hardlines/Order Clerk

Maintain the check stand ends, power panel (wing), outrigger, crossover merchandise, clip/swing (strip) displays, and gift card displays for the location and provide customer service. Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Deliver and encourage other associates to deliver excellent customer service
• Order merchandise and maintain/stock all clips/swing (strips), power panels and check stand ends, crossovers and gift cards per schematic
• Verify Computer Assisted Ordering (CAO) orders are complete
• Perform Replenishment Management System (RMS) requests
• Coordinate with HBA and GRO Order Clerk to establish Minimums in Computer Assisted Ordering (CAO) for Impulse Items 
• Comply with stockroom maintenance standards
• Order and maintain displays for cross-over merchandise
• Order off-shelf merchandise
• Maintain compliance with divisional signing, recovery, shrink control guidelines, merchandising standards, ticketing standards, planograms, and composites
• Receive and process freight
• Perform inventory control functions
• Verify promotions are set to standard
• Conduct stock counts
• Maintain accurate On Hands for Replenishment and Computer Assisted Ordering (CAO) items
• Process product deletions
• Verify accuracy in pricing integrity
• Comply with corporate policies
• Promote and follow Company initiatives
• Maintain awareness of overstock/understock conditions to maintain ordering system integrity
• Respond to verbal customer comments/complaints
• Maintain compliance of Electronic Article Surveillance (EAS) standards
• Verify all planograms are completed on time
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• High school diploma or general education degree (GED) plus a minimum of six months company experience and one-two years related retail experience; or combination of relevant education and experience.
• Minimum 18 years of age
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends/graveyard shifts on an occasional basis, early shifts, and overtime as needed
• Maintain confidentiality 
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Ability to perform applications in MAGIC and Handheld 
• Proficient with current Company email
• Familiarity with industry/technical terms/processes
• Ability to work within set time frames/fixed deadlines
• Lift truck certification/license

Desired

• Knowledge company policies, procedures, and organizational structure
• Proficiency with Computer Assisted Ordering (CAO)