Home Health Aide with Office Skills

Responsibilities

1. Assist in answering incoming calls providing friendly and polite customer service.
2. Greet incoming visitors in a professional manner.
3. Create and maintain job postings, screen applicants, arrange appointments and verify all references and background checks.
4. Screen potential caregivers. 
5. Input new Employee information into database.
6. Handle employee personnel files, reference requests, and documentation including medical records and new hire paperwork.
7. Assemble orientation packets for new hires.   
8. Problem solve and direct escalated issues to management.
9. Assist in the placement and management of Ads and JazzHR.
10. Mange statistics and company usage of recruiting technology proving direction for efficiency, new features, management tools and systems that will increase the number of caregiver candidates.
11. Create and refine training systems and materials both visual and written.
12. Maintain Document Controls: Assistance and initiative shall be taken in the Production, Editing, Organizing, Preparation, Distribution, & Moderation of documents for the company through its various platforms.
13. Participate in weekly team calls.
14. Assist in the creation of marketing materials, as well as the development of distribution plans and troubleshooting shall be an ongoing duty.
15. General IT Assistance may be provided as necessary to help minimize impact of technical delays and difficulties.
16. Assist in filling last minute caregiver call outs. 
17. Participate in providing weekend caregiver coverage. 
18. Perform other related duties as assigned.

Job Requirements

1.     Previous caregiving experience.     

2.    Strong analytical, detail-orientation, organizational, and problem-solving skills

3.    Must have strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and multi-task

4.   Ability to multi-task, provide precise follow-up, and take on additional tasks with short notice
5.   Home Health Aide Certificate and/or CNA License