Home Health Centralized Intake Specialist

An HH Centralized Intake Specialist collects, verifies, and enters patient information in order for services to be provided.

Schedule: Full-Time, Weekdays, 8 Hour Shifts, Some Weekends, Holidays, 9:30 AM - 6:00 PM MST

Hybrid Position: in Sandy office once a week

Responsibilities and Duties:

• Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare

• Complete intake of new patient admissions in EHR software and schedule initial care visits

• Obtain authorization for services prior to admission

• Contact patients prior to admission to obtain and verify information and notify patient of financial responsibility, if applicable

• Effectively and timely correspond with agency staff

• Establish and maintain positive working relationships with agency staff and co- workers

• Support culture by promoting “Friendly, Positive, and Focused on Excellence"

• All other duties as assigned

Competencies:

To perform the job successfully, an individual should demonstrate the following

competencies to perform the essential functions of this position.

• Proficient in verbal, written, and computer skills

• Excellent communication, organization, and follow-up skills

• Ability to handle multiple assignments simultaneously

• Attention to detail and the ability to work independently

Job Qualifications:

• A minimum of 1-year of intake/insurance experience is required

• Knowledge of home health/hospice operations preferred

• Experience in insurance verification preferred

Physical Requirements:

• Regularly required to walk, sit, stand, bend, reach, lift, and move about

• Ability to communicate effectively, both orally and in writing.

• To perform other duties as required