Home Health Intake Coordinator

All About You Collaborative Health Care Services LLC, is a Nurse owned and operated, transitional home care agency! Come help us transition patients from hospital/facility to home!! Our innovative group is a preferred provider for several local hospitals/facilities and Assisted Living Facilities. Our signature LIFE MAP is truly ALL ABOUT YOU.

As an employee of AAY, we view you as a person first, then an employee. We work as a team to achieve the patient's goals. One employee comments "I come to work and some days it doesn't feel like 'work'. This place is truly a great place to work."

JOB SUMMARY: 

The Clinical Intake Coordinator is responsible for the overall management, coordination and oversight of all referral and intake processes and operations and ensures a smooth transition from referral sources to staffing and care management. 

RESPONSIBILITIES: 

• Primary contact person interfacing with referral sources, outside agencies, health professionals and field staff. 
• Receives and coordinates all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services. 
• Communicates with patient/client and family regarding arrangements for the initiation of care/services. 
• Completes intake screening including obtaining, documenting and analyzing all required information to make a preliminary admission decision. 
• Receives and logs referrals. Prepares reports and responses to inquiries. Provides telephonic contact and system data entry for customers seeking care/services. 
• Checks all required portals for prospective clients background screenings
• Actively promotes care/services to prospective patients/clients. 
• Where permitted by law, receives verbal orders from physicians to initiate care/services. Collects and enters customer information into the management information system. Works in conjunction with clinical staff to adhere to standards of practice for nursing and applicable law and regulations. 
• Actively participates as part of a high performance work team to drive and manage change to deliver exceptional patient/client service. 
• Responsible for obtaining and verifying initial face to face documentation Completes other assignments as requested and assigned. 
• The ability to effectively multi-task is a critical skill for this role, encompassing the adept management of multiple projects, deadlines, and responsibilities concurrently. 
• Strong organizational skills, attention to detail, and the capacity to prioritize tasks efficiently to ensure all objectives are met without compromising quality or accuracy.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• HSA Account
• Retirement plan
• Paid time off
• Paid Holidays
• Cell Allowance
• Mileage Reimbursement

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Aggressive -- competitive and growth-oriented
• Team-oriented -- cooperative and collaborative

• Associate Degree in Business, Marketing, Healthcare or related discipline, or an equivalent combination of education and experience. 
• Three (3) years relevant experience in medical services or clinical environment with knowledge of medical terminology including previous intake experience of at least one year