Home Health Intake Coordinator

Signature Healthcare at Home is a leading provider of home health in Oregon, and Washington.  Our services are designed to complement your lifestyle through innovative home-based healthcare solutions. The Signature Home Health team possesses character, heart, and the desire to enhance the life of every person we serve. This includes working to achieve and sustain health, activity, and independence. The statement: “Care Where You Are” guides our organization’s dedication to offer quality care for our clients whose goal it is to remain in their chosen home setting.  Signature Healthcare at Home is a subsidiary of the Pennant Group network with 300+ locations throughout the country. We offer the best of both worlds –The backing and stability of a proven healthcare “giant”, with the permission to operate locally as if it were our own Federal Way based business. .

Signature Healthcare at Home is seeking an experienced and motivated Intake Coordinator to join our growing team. This is a full‑time, in‑office role based out of our Port Orchard office.

Duties and Responsibilities:

The Intake Coordinator is responsible for managing all aspects of the patient/client intake process including assisting the members of the intake/admissions team, establishing and maintaining positive relationships with customers. Assures compliance of physician orders, pre-authorizations and patient/client visits

• Directs all daily patient/client referral and intake operations

• Maintains comprehensive working knowledge of community resources

• Gathers and tracks referral sources

• Assists in identifying opportunities for additional/improved services and methods

• Audits and monitors documentation for accuracy and completion

• Consistently represents Signature Healthcare at Home with integrity and professionalism to all internal and external customers

• Adheres to HIPAA regulations per Company policy and Federal regulations

• Performs other duties and activities as delegated by the Administrator/Clinical Manager

Qualifications/Skillsets:

• Knowledge of insurance reimbursement process

• Effective data entry, problem-solving, human relations and oral/written communication skills

• Demonstrates good communications, flexibility and cooperation in performing job responsibilities

• Possess a valid driver’s license and insurance in accordance with state and/or organization requirements

• Basic computer skills and knowledge of office technology