Home Health Office Assistant

A Home Health Office Assistant ensures that services provided to patients will be reimbursed and handles the majority of back-office duties.

Schedule: (M-F 8:30am-5pm)

Responsibilities and Duties

• Ability to read, research, and route correspondence to appropriate parties

• Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare

• Complete intake of new patient admissions in EHR software and schedule initial care visits

• Ensure all physician orders are sent, signed, and returned within allotted time

• Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner

• Responsible for completing all necessary steps in claim filing prior to submission by corporate office

• Efficiently collect and analyze information

• Operate and manage multi-line phone system

• Weekly bank deposits

• Establishing and maintaining positive working relationships with co-workers

• Support Advanced Home Health and Hospice culture by promoting “Friendly, Positive, and Focused on Excellence"

• All other duties as assigned

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Proficient in mathematical, verbal, written, and computer skills, as well as reasoning ability

• Knowledge in Microsoft Office Suite

• Excellent communication, organization, and follow-up skills

• Ability to handle multiple assignments simultaneously

• Attention to detail and the ability to work independently

Job Qualifications:

• A minimum of 2-year medical office experience required

• 2 years of home health experience required

• Knowledge of home health/hospice operations preferred

Physical Requirements:

• Regularly required to walk, sit, stand, bend, reach, lift, and move about

• Ability to communicate effectively, both orally and in writing.

• To perform other duties as required