Home Improvement Director of Operations

Job description

Home Improvement Director of Operations
All Weather Seal of West Michigan

We’re seeking a dynamic and experienced leader to oversee and optimize our home improvement operations. As the Home Improvement Director of Operations, you will be responsible for managing multiple installation crews, ensuring seamless execution of projects, and maintaining efficiency in workflow and resources. You will play a crucial role in overseeing product ordering, driving customer satisfaction, and leading teams specializing in replacement windows, bathroom remodeling, and replacement metal roofing.

What You’ll Do:

• Lead and Manage Installation Teams – Oversee multiple measuring and installation crews, ensuring they are well-prepared, trained, and equipped to deliver high-quality service.
• Optimize Workflow & Resources – Forecast project demands, manage labor capacity, and oversee product ordering to ensure materials are available for timely execution.
• Ensure Customer Satisfaction – Engage with homeowners, address concerns proactively, and deliver an exceptional experience that exceeds expectations.
• Drive Operational Efficiency – Implement strategies to streamline processes, enhance productivity, and improve project timelines.
• Monitor Performance & Quality – Conduct site visits, audit installations, and ensure strict adherence to safety regulations and quality standards.
• Financial Oversight – Track and analyze project costs, manage budgets, and drive profitability through efficient operations.
• Recruit, Train & Develop Teams – Hire, train, and mentor installation teams and independent contractors, fostering a high-performing workforce.

What You’ll Bring:

• Proven leadership experience overseeing multiple installation crews in the home improvement industry.
• 7+ years of experience in home improvement, construction, or a related field, with specific expertise in replacement windows, bathroom remodeling, and replacement metal roofing.
• 5+ years in a senior leadership role managing teams, optimizing workflows, and driving results.
• Strong problem-solving skills with a proactive, solution-oriented mindset.
• Experience with inventory management, product ordering, and vendor coordination.
• Knowledge of building codes, installation best practices, and safety regulations.
• Excellent communication and customer service skills.
• Experience hiring, training, and managing independent contractors.
• A valid driver’s license and a clean driving record.

If you’re a results-driven leader with a passion for efficiency, quality, and customer satisfaction, we want to hear from you. Join All Weather Seal of West Michigan and help us continue delivering premium home improvement solutions with excellence!

Job Type: Full-time

Pay: $80,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Grawn, MI 49637 (Required)

Ability to Relocate:

• Grawn, MI 49637: Relocate before starting work (Required)

Work Location: In person