Homecare Supervisor / Case Manager / BSW / LPN

Client Care Manager

Location: Community Connection Programs, Inc.- Metro New Orleans Area

Make a meaningful impact every day.
As a Client Care Manager at Community Connection Programs, Inc., you’ll lead a team of compassionate caregivers delivering home care services to seniors and individuals with disabilities. Your role ensures clients receive exceptional, compliant, and person-centered care, while supporting caregivers with the tools and guidance they need to succeed.

What You’ll Do

👥 Supervise & Support Caregivers

• Lead and coach a team of in-home caregivers


• Conduct performance evaluations and provide ongoing training


• Schedule and assign caregivers to meet client needs

🏡 Monitor Client Care

• Conduct home visits to ensure quality and compliance


• Collaborate on and update personalized care plans


• Quickly address concerns from clients or families

📋 Ensure Compliance & Quality

• Maintain accurate care records, progress notes, and incident reports


• Audit documentation to meet state regulations and agency standards


• Participate in quality assurance activities and surveys

🚨 Be a Reliable Point of Contact

• Respond to emergencies and provide on-call support


• Ensure caregivers are trained in emergency procedures

📢 Collaborate & Communicate

• Partner with the Regional Program Director and admin team


• Coordinate with scheduling to ensure proper coverage

Qualifications

• Bachelor’s degree (preferred) in healthcare, social work, or related field


• Experience in home care, healthcare, or team supervision


• Knowledge of home care regulations and documentation best practices


• Strong leadership, communication, and critical thinking skills


• Passion for helping others and improving lives


• Reliable transportation & valid driver’s license

Perks of the Role

• Field-based flexibility with administrative support


• Make a real difference in the lives of Louisiana families


• Professional development & training opportunities


• Supportive team environment with leadership that listens

Apply Today

Join a team that puts people first- Starting with you.