Hospice Admissions Coordinator

Why NVNA & Hospice?

Join a team that boasts an impressive track record of excellence in delivering top-tier home health, hospice, wellness, and public health services to our valued patients and community.

Our non-profit organization is a continued recipient of five-star patient experience ratings with the Centers for Medicare and Medicaid Services, the highest achievement possible. We are proud to be ranked as a Top 100 Women-Led Business in Massachusetts by Boston Globe Magazine and The Women’s Edge.

Today, NVNA and Hospice is a vibrant agency serving 27 communities and providing 120,000 patient visits per year with a staff of 331—including 123 nurses—and a reputation for excellent care, efficiency, flexibility, and innovative thinking.

We continue to uphold our values of community, high-quality services in a safe environment of care, integrity, professional development, respect and caring, excellent customer service, and employee well-being. We are neighbors helping neighbors.

We are looking for an experienced, talented, and compassionate Hospice Admissions Coordinator for a full-time position located in our Norwell Office. 

What will you be doing: 

The Hospice Admissions Coordinator will support the Hospice Clinical Managers, triage and business development team in the coordination and scheduling of Hospice admissions and follow up visits as needed. Assist in the communication and coordination of quality services of the mufti-disciplinary team for safe and exceptional patient/client care.

• Works with Business Development, Intake and Hospice managers to efficiently, effectively and timely coordinate Hospice admissions and follow up visits as needed.


• Triage calls from families and facilities for appropriate course of action and follow up for the scheduling of admission visits or other needs as necessary.


• Ensures the documentation required for reimbursement of care is completed on a timely basis and in compliance with state and federal regulations.


• Performs duties as necessary to maintain quality clinical standards.


• Represents the agency at various committees in the agency and the community as well as occasional industry-specific conferences, meetings, seminars, etc.


• Assists in ordering DME and medications as needed.


• Monitors patient clinical records concurrently and retrospectively utilizing established outcome criteria and to support customer satisfaction scores.


• Supports CTA's to ensure compliance with visit frequency and visit necessity.


• Assures agency compliance with all federal, state and local laws as well as adhering to the Norwell Visiting Nurse Association, Inc. Corporate Compliance policy in the prevention of fraud and abuse on behalf of the Agency.


• Assign caseloads based on location/need and ability to work as a collaborative part of interdisciplinary team.

What we’re looking for in you:

• 3+ years of clinical administrative or coordination of care experience


• Home care experience strongly


• Hospice experience strongly preferred.


• Strong clinical assessment skills and the ability to prioritize and triage patients.


• Exceptional communication skills and the ability to work within a team structure.


• Excellent organizational skills and time management skills.


• Ability to work independently and understanding of how to access resources for patients.


• Strong computer skills

What's in it for you?

• Medical, Dental and Vison Benefits


• Company paid Life Insurance and Long-Term Disability


• Generous Paid Time Off Package


• 401 (k) match program


• Tuition Reimbursement and Scholarship Program


• Mileage Reimbursement (in field positions only)

VACCINE REQUIREMENTS: NVNA and Hospice requires full vaccination for Covid-19 and flu as a condition of employment. An exception to this mandatory requirement can be requested.

NVNA and Hospice complies with applicable federal and state civil rights laws and does not discriminate, exclude people or treat them less favorably because of race, color, creed, religion, national origin (including limited English proficiency and primary language), sex (including sex characteristics, including intersex traits, pregnancy, or related conditions, sexual orientation, gender identity and sex stereotypes), age, disability (including mental illness and substance abuse disorders), genetic material, veteran status, communicable disease, natural or protective hairstyles or any combination, thereof with regard to admission, access to treatment or employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.