Facilitates hospital-to-home transitions by coordinating referrals to hospice services, ensuring timely, effective patient placement. Serves as a key liaison between hospital staff, physicians, patients, and families—providing education on services, supporting discharge planning, and ensuring a smooth continuum of care. Contributes to relationship development within acute care settings and supports growth initiatives.

Minimum Qualifications

• Bachelor’s degree or equivalent experience required
• Graduate of an approved clinical program; current state clinical license preferred
• Minimum 2 years of experience in acute care, healthcare sales/marketing, customer service, or related field
• Valid driver’s license with reliable transportation
• Strong verbal and written communication skills
• Commitment to organizational mission, ethics, and compliance standards

Key Responsibilities

• Coordinate and manage hospital referrals, ensuring timely follow-up and service initiation
• Assess patient needs, develop care plans, and secure physician orders
• Educate healthcare teams, patients, and families on home care/hospice services
• Verify insurance coverage and communicate financial responsibilities
• Maintain accurate documentation and compliance with all regulations and policies
• Build and maintain relationships with hospital staff and referral sources
• Participate in quality improvement initiatives and support business development efforts

This role requires strong clinical judgment, relationship-building skills, and the ability to manage multiple priorities in a fast-paced healthcare environment.