Hospice Intake Specialist

A Hospice Intake Specialist collects, verifies, and enters patient information to ensure timely and accurate initiation of hospice services.

Responsibilities and Duties:

• Verify patient eligibility and benefits via phone and online portals for Medicare and various insurance plans
• Complete intake for new patient admissions in the EHR system and schedule initial care visits
• Obtain required authorizations for services prior to admission
• Contact patients prior to admission to obtain and verify information and notify them of any financial responsibility, when applicable
• Communicate effectively and in a timely manner with agency staff
• Establish and maintain positive working relationships with agency staff and coworkers
• Support organizational culture by promoting a Friendly, Positive, and Excellence-Focused environment
• Perform other duties as assigned

 Competencies:

To perform the essential functions of this position successfully, an individual must demonstrate

the following competencies:

• Proficiency in verbal, written, and computer skills
• Excellent communication, organization, and follow-up abilities
• Ability to manage multiple assignments simultaneously
• Strong attention to detail and the ability to work independently

Job Qualifications:

• Minimum of one (1) year of medical office experience required
• Knowledge of home health and/or hospice operations preferred

Physical Requirements:

• Regularly required to walk, sit, stand, bend, reach, lift, and move about
• Ability to communicate effectively, both orally and in writing

Schedule:

• Full-Time

• 8 Hour Shifts

• Weekends/Saturdays/Holidays