Hospice Quality Assurance Coordinator (RN) (LVN)

About the Role

CareM is seeking an experienced Hospice Quality Assurance Coordinator to support excellence across our hospice division in San Antonio. This role is ideal for a nurse who finds purpose in accuracy, clarity, and coaching — someone who brings steadiness to complex situations and elevates the work of others.

You’ll join a mission-driven organization where our purpose is simple and profound: to bring out the courage in others. In this role, you’ll ensure documentation quality, strengthen regulatory compliance, and partner closely with clinicians and leadership to support outstanding patient care.

Key Responsibilities

• Review clinical documentation for accuracy, completeness, and alignment with regulatory requirements
   
• Conduct Plan of Care audits, chart reviews, and identify documentation trends
   
• Serve as liaison between QA, field clinicians, and clinical leadership to resolve discrepancies and clarify expectations
   
• Maintain deep knowledge of Medicare Conditions of Participation and hospice regulatory standards
   
• Provide coaching and education to clinicians to strengthen documentation quality
   
• Support survey readiness and participate in QAPI initiatives and quality improvement projects
   
• Collaborate with leadership on process improvements and documentation best practices

 What We’re Looking For

• Registered Nurse (RN) or Licensed Vocational Nurse (LVN) with current Texas licensure
   
• Prior hospice QA experience required
   
• Strong understanding of hospice documentation, regulatory requirements, and Medicare guidelines
   
• Exceptional attention to detail and follow-through
   
• Strong communication skills with the ability to teach, clarify, and coach
   
• Collaborative mindset with comfort working across teams, disciplines, and locations
   
• Ability to navigate multiple priorities while maintaining calm, accuracy, and consistency

Why Join Us

At CareM, we believe courage shows up in quiet, meaningful moments — in clarity, in honesty, in the way we care for patients and support one another. As part of the CareM family, you’ll experience:

• Supportive, accessible leadership that leads with trust and transparency
   
• Strong, structured onboarding through our Courage Journey framework, ensuring you feel supported from Day 1
   
• A culture built around teaching, collaboration, and shared purpose
   
• The opportunity to influence quality across multiple locations and elevate clinical excellence
   
• A team that values your judgment, your steadiness, and your commitment to doing the right thing
   

If you are a nurse who finds purpose in precision, enjoys supporting others, and thrives in a mission-driven environment, we would love to meet you.