Hospice RN Case Manager

Job Title/Position: Hospice RN Case Manager

Reports To: Director of Nursing

FLSA Status: Exempt

Job Description Summary

The Hospice RN Case Manager is an integral part of the hospice clinical team. Under the direction of the Director of Nursing, the job responsibilities include the following:

• Assume primary responsibility for patient and family caseload, including the assessment, determining eligibility, admission processing, planning, implementation, and evaluation phases of the nursing process
• Obtain data and assess necessary information from patient physical, psychological, social, and spiritual factors that may impact the patient and family's needs and initiate intervention by other members of the interdisciplinary team
• Initiate communication with the attending physician, interdisciplinary team, and other agencies for the purpose of coordinating optimal care
• Provide regular visits to re-assess the patient's needs and update the plan of care
• Perform clinical pronouncement of death and provide support to the family
• Maintain accurate patient records, charts, progress notes, reports and prepare care plans timely
• Participate in all interdisciplinary team meetings to discuss current patient status and ongoing patient care needs
• Initiate medical orders to contracted vendors based on patient care needs (ie; pharmacy, durable medical equipment, medical supplies, etc)
• Supervise and document delivery of care by the Home Health Aide as required by Federal, State, and Company guidelines
• Demonstrate flexibility while performing job duties to ensure the highest quality of service is provided
• Performs on-call responsibilities and provides on-call services to patients and their families as assigned.
• Utilize critical thinking skills while performing job duties
• Maintain a thorough understanding and consistently adhere to all applicable department and company policies and procedures
• Conduct job duties in a way which will reduce and avoid potential safety hazards
• Demonstrate initiative and drive to promote personal and company success
• Perform other duties as assigned by your supervisor or management team member

Minimum Eligibility Requirements

• Graduate from an accredited registered nursing program
• Licensed as a registered nurse in the state of practice and in good standing
• Two (2) years experience as a registered nurse in a clinical care setting. Hospice experience preferred.
• Must possess current CPR, First Aid Certification
• Must be knowledgeable of quality assessment and assurance procedures
• Excellent observation, verbal and written communication skills, problem solving skills, basic math skills; nursing skills per competency checklist.
• Valid driver's license and proof of insurance is required
• Background check and drug clearance

Essential Job Functions/Responsibilities

The Hospice RN Case Manager position must exhibit the following competencies:

1. Critical Thinking:

Synthesize complex and diverse information; collect and objectively weigh data; use

experience, intuition, and critical thinking to complement data; and design effective processes

and workflows.

1.  Results Orientation:

Actively involved in achieving or exceeding identified strategic patient census goals, patient

service excellence, internal systems and processes, learning and growth initiatives, and

financial health.

1.  Integrity and Ethics:

Treat others with respect and individuality regardless of their status or the situation; do what

you say; be fair and equitable in all interactions; be a good steward of company resources;

actively contribute toward the company’s success and goals; uphold organizational values.

4. Dependability:

Maintain work behavior that invites trust and reliance; role model positive attendance and

punctuality standards; ensure work responsibilities are completed correctly and are covered

when absent; arrive at meetings and appointments prepared and on time.

5. Professionalism:

Uphold high work standards that reflect the company’s purpose and goals; accept responsibility

for own actions; react to challenges positively and calmly; provide leadership in maintaining

highest technical and customer service standards for the benefit of the patients served.

6. Innovation:

Meet challenges with creativity and resourcefulness; remain open to change, others’ ideas,

and trying new things; generate suggestions for improving work processes, services, and

products.

7. Oral Communication:

Speak persuasively, with intention and thought, in both positive and negative situations; fully

listen and get clarification; respond well to questions; demonstrate group presentation skills;

participate in meetings without dominating others.

8. Written Communication:

Write clearly and informatively; present numerical data effectively; read and interpret written

information; ensure adequate, effective communication with all team members to maintain

company values, goals, and culture.

9. Quality:

Demonstrate accuracy and thoroughness; look for ways to improve and promote quality;

monitor and self-correct own work processes and outcomes; apply feedback from others to

improve performance.

Physical/Sensory Requirements (with or without the aid of mechanical devices)

Prolonged standing and walking required, with ability to lift up to 50 lbs and move patients.

Requires working under some stressful conditions to meet deadlines and patient needs, and to

make quick decisions and resource acquisition; meet patient and family individualized

psychosocial needs. Requires eye-hand coordination and manual dexterity.

Environmental and Working Conditions:

Works in patients’ homes in various conditions; possible exposure to blood, bodily fluids, and

infectious diseases; ability to work a flexible schedule; ability to travel locally; some exposure to

unpleasant weather; PRN emergency calls.

Prolonged standing and walking required, with ability to lift up to 50 lbs and move patients.

Requires working under some stressful conditions to meet deadlines and patient needs, and to

make quick decisions and resource acquisition; meet patient and family individualized

psychosocial needs. Requires eye-hand coordination and manual dexterity