Hospital Outpateint Clinic Manager

Scope of the Role

The Hospital Outpatient Clinic Manager serves as the clinic’s Office Manager, ensuring outpatient services run smoothly, safely, and in line with healthcare regulations. This role exists to keep documentation, staff oversight, and quality systems aligned so patients receive timely, compliant care.

Key responsibilities include clinic operations management; Staff Supervisor duties for administrative workflows; leading QAPI reporting and participation in monthly/quarterly meetings; monitoring medical records quality, deficiencies, and corrective action plans; supporting utilization review activities (continued stay, authorization/certification, concurrent and retrospective review/appeals); maintaining intake logs and master indexes; coordinating records retrieval, tracking, and supply control; and partnering with marketing and admissions to support appropriate patient flow.

Qualifications:
- Bachelor’s degree (or equivalent) from an accredited institution
- 2+ years in office management or medical records within healthcare administration
- Working knowledge of QAPI, medical documentation standards, and compliance expectations

Apply to help strengthen clinic performance through consistent, detail-driven leadership.

Your Total Rewards

Medical and Vision coverage, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and a Profit sharing plan.

A Typical Clinic Day

Your day starts by reviewing the schedule, intake activity, and overnight updates, a quick 15 min. flash meeitng with staff to review day assignments, then checking dashboards and logs to confirm records are current and ready. Conduct refeeral-admit pipeline meeting and schedule admits, then make clinic rounds to make sure all therapy groups are conducted according to schedule and resolve any patient/staff issues, investigate incidents and document. Mid-morning is spent in brief huddles and focused follow-ups—closing documentation gaps, preparing QAPI materials, and ensuring items needing authorization are moving without delay. Throughout the afternoon, you balance desk-based work with quick in-person check-ins, keeping priorities visible and timelines realistic. Before wrap-up, you document progress on action plans, confirm next-step owners, and leave the clinic positioned for a compliant, organized next day in the Healthcare Clinic.