Hospitality Ambassador

Job Duration: Long Term Contract (Possibility Of Extension)

​Our Client is looking for an Hospitality Ambassador to provide an exceptional customer experience for employees, visitors, and business partners. This customer -facing role serves as the first point of contact at the corporate campus, delivering white -glove hospitality while partnering closely with Security to ensure a safe, welcoming, and professional environment. The ideal candidate is service -oriented, highly organized, and thrives in a fast -paced corporate setting.

• Welcome employees, visitors, and guests with a professional and hospitality -focused approach.
  
• Serve as the primary point of contact for front desk and lobby operations.
  
• Manage visitor registration, badge issuance, host notifications, and access control procedures.
  
• Partner with Security to ensure compliance with visitor management and campus access policies.
  
• Coordinate vendor deliveries, catering, packages, and special guest requests.
  
• Provide phone and call center support by responding to inquiries professionally and efficiently.
  
• Support workplace programs including parking placards, transportation/Clipper Cards, and lobby amenities.
  
• Assist with document distribution and internal delivery services.
  
• Maintain lobby appearance, office supplies, and reception areas.
  
• Support multiple lobby locations as needed and assist with special projects and process improvements.
  
• Collaborate with cross -functional teams including Security, Facilities, Events, Legal, Executive Assistants, and Workplace Services.
  

• Bachelor's degree in any discipline.
  
• 3–4+ years of experience in corporate hospitality, concierge services, executive reception, luxury hospitality, or customer -facing corporate environments.
  
• Exceptional customer service and interpersonal communication skills.
  
• Experience managing front desk operations and visitor management.
  
• Ability to handle confidential and sensitive information with discretion.
  
• Strong organizational, multitasking, and problem -solving skills.
  
• Proficiency with Microsoft Office Suite and Google Workspace.
  
• Comfortable learning new workplace technologies and visitor management systems.
  
• Valid California Driver's License.
  

• Experience supporting executive offices or large corporate campuses.
  
• Knowledge of visitor management and badge access systems.
  
• Experience working in biotechnology, healthcare, technology, or other corporate environments.
  
• Background in luxury hospitality, hotels, concierge, or workplace experience programs.
  

If interested, please send us your updated resume at

[email protected]/[email protected]