Hospitality Ambassador

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Job Description - Hospitality Ambassador

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Hospitality Events Ambassador

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remote type

On-site

locations

Chicago, IL

time type

Full time

posted on

Posted Today

job requisition id

REQ352140

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves –
The Hospitality Ambassador will provide support to the Workplace Manager with all aspects of the planning and execution of internal meetings and events including reservations, room setup, catering, rentals, and audio/visual (AV).

This role will also provide support stocking cafes and kitchens on site to insure supplies are readily available as well as maintaining inventory of these supplies. ServeSafe food handler certification is required or must be completed within 30 days of hire.
The Hospitality Ambassador will be the main point of contact for meetings and events held in the on-site conference center and assist with off-site events as necessary. They are responsible for delivering exceptional experiences for our client’s employees and guests every day through proactive communication and high touch hospitality focused service. The role is Client facing and must be able to exhibit exceptional customer service and communication skills:

Food and Beverage, Catering or Hospitality experience is highly recommended.
Your day to day:
Execute high-profile meetings and events with senior executive participation, delivering exceptional experiences.
Serve as the primary point of contact for conference center clients, ensuring timely response to all requests and consulting on event needs.
Manage all aspects of conference center operations, including scheduling, catering, AV troubleshooting, and logistics.
Exceed client expectations by consistently delivering high standards of care and anticipating their needs.
Collect and integrate feedback from stakeholders and attendees for continuous improvement efforts.
Support administrative tasks for the conference center and off-site events, including quotes and presentations.
Foster relationships with clients, vendors, and service providers to ensure seamless coordination and execution of work.
Sound like you? To apply you need:
Bachelor’s degree desired or equivalent work experience
1-3 years of experience in event planning, project management, hospitality, event planning or related field
Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, Visio and Outlook)
Location:
On-site –Chicago, IL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .
This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –

you may contact us at Accommodation Requests .

This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us

page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and

responsibilities.

Only job-related convictions will be considered and will not automatically disqualify the candidate.
Accepting applications on an ongoing basis until candidate identified.

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each

of us unique.

We help our people thrive, grow meaningful careers and find a place where they

belong. Together,

we strive to be exceptional and shape a better world.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

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