Hospitality Assistant

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Prepares room set-up and breakdown, including refreshments, floral, and family mementos, for funeral services and events. Compassionately addresses family and guests. Work with kindness and compassion honoring the deceased.

JOB RESPONSIBILITIES

Prepares rooms for services and events. Physically moves and sets up chairs, tables, easels, podiums, photos and other personal keepsakes or mementos of client families. Displays floral arrangements that may weight up to 50 pounds.

Prepares table for refreshments, including food, beverage, serving dishes, utensils, and similar that may be provided by catering, family, or company. May serve food as permitted by state/local ordinance.

Monitor and maintain cleanliness, sanitation, and organization during event

After event, pack up family mementos and provide to the family upon departure or arrange for delivery.

Cleans up room ensuring proper disposal of trash as well as care and storage company items. Clean, vacuum and sanitize area after events. Restock supplies; alert management to low inventory.

Greet customers in a polite, positive manner. Anticipate customers’ needs and respond promptly

Resolve customer issues and alert management when needed

MINIMUM Requirements

Education

High school diploma or equivalent

Certification/License

Food Safety Certificate may be required according to state/province regulations

Experience

Food and beverage server experience preferred

Knowledge, Skills and Abilities

Ability to follow instructions given over the phone or in person

Ability to maintain composure in challenging situations

Ability to maintain confidentiality

Ability to work days, weekends and evenings as needed

Work CONDITIONS

Work Environment

Professional Dress is required when in contact with families

Work Postures

Continuous periods of time standing

Climbing stairs to access buildings may be necessary

Physical Demands

Physical effort to push/pull carts, vacuum cleaner and lift serving dishes

Ability to lift and carry up to 50 lbs

Work Hours

Work is beyond standard business hours, including evenings and weekends

Postal Code: 21075

Category (Portal Searching): Administration and Clerical

Job Location: US-MD - Elkridge

Job Profile ID: F00300

Time Type: Part time

Location Name: Gary L. Kaufman Funeral Home at Meadowridge Memorial Park