Hospitality Lead

PCM (Patient Care Manager) 
 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. If you like building relationships, showing compassion, and helping people to improve their lives, keep reading. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to life changing FDA approved treatment options. We are seeking a Patient Care Manager. 
 
Benefits  

• Entry point to one of the most stable, rapidly growing industries with no experience  

• 90% of insurance benefits (Medical, Dental, Vision) covered for your whole family   

• 20 days off annually (10 PTO days and 10 Holidays)   

• Employee access to Serenity’s treatment options 

Responsibilities   

• Build relationships with patients by showing a high degree of compassion and connection 

• Educate patients about Serenity’s life changing treatment options 

• Address questions and concerns about Serenity’s treatment options 

• Overcome objections to get patients scheduled for treatment 

• Learn and be willing to step into other roles as needed 

Qualifications  

• High School Diploma/ GED.    

• Strong customer service mindset.  

• Excellent verbal and written communication, and basic math skills.    

• Minimum of 3 years of full-time experience 

• Experience in the following roles have translated well: orthopedic, dental or vision offices, caregiver for children with disabilities (autism, muscular dystrophy, etc.), professional tutoring, personal coaches and high-end restaurant servers. 

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  
 
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. 
 
Learn More About Us  

• About Serenity Healthcare  

• Serenity’s Provided Services  

• Meet our Patients