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Hospitality Manager

Job Description - Hospitality Manager



Full-time


Description

Nestled high above LoHi on the fifth floor of 2930 Umatilla, El Five boasts spectacular, unobstructed views of the downtown Denver skyline. The menu pays tribute to Spain and the Mediterranean, featuring tapas & small plates built on bold flavors found throughout the region: Spain, North Africa, the Middle East. Inside, the highlight of the space is a large, open-air patio to enjoy incredible views of the Denver skyline.

 

Salary Range : $65,000 - $75,000 per year 

Employee Benefits:

  • We offer a competitive benefits package to support you both in and out of work:
  • Medical, Dental, and Vision insurance (available for employees working 4+ shifts per week; eligible after 6 months)
  • Life insurance
  • 401(k) with a 4% safe harbor match (eligible after 1 year)
  • JOON wellness benefit
  • ESOP (Employee Stock Ownership Plan) with share vesting based on tenure (see below)
  • Paid Sick leave
  • Employee discount
  • Family meal provided during shifts

Qualifications/Skills:

  • Previous experience supervising or leading teams in a fast-paced environment 
  • Proven ability to manage high-volume service while maintaining hospitality standards 
  • Experience with scheduling, labor management, and daily operational oversight 
  • Strong understanding of food safety, sanitation, and alcohol service regulations 
  • Experience handling guest recovery and conflict resolution professionally 
  • Familiarity with Toast POS system, Teamwork payroll system and scheduling platform, and communication tools 
  • Ability to interpret and apply company policies and procedures consistently 
  • Demonstrated ability to coach, train, and hold team members accountable 
  • Ability to stand and walk for extended periods 
  • Ability to lift and carry up to 20 pounds
  • Hospitality-focused mindset , fine dining experience, and creating return customers
  • Leadership and accountability

Requirements

  • Availability to work flexible schedules including evenings, weekends, holidays, and peak business periods
  • Minimum 2–3 years of hospitality, restaurant, or guest service leadership experience preferred 

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.


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