Hospitality Manager

Hospitality Manager 

Own the Guest Experience, Front Door to Drive Thru Window 

We don't hire people to just run a shift. We find leaders who can own the entire guest journey — Dine-In and Drive Thru — and give them a team, a system, and the rewards to match. Are you the kind of leader who turns hospitality into a competitive edge? 

What Makes This Role Different 

• Real ownership — you own the complete guest experience, start to finish, not just a task list 
• Build your own team — hire, schedule, and develop current and future front-of-house crew 
• Compensation tied to YOUR results — bonus potential tied directly to your OSAT and Google review scores 
• A proven system — MWB's Ops Scorecard and hospitality standards behind every decision you make 
• Join dynamic leadership team — hospitality manager, kitchen ops manager, operating partner, & market leader  

We're Looking for Leaders Who 

• Have led front-of-house or guest experience teams before 
• Believe hospitality is a system you can teach and improve — not just a personality trait 
• Can turn a frustrated guest into a loyal one, every time 
• Know how to build and schedule a team, not just cover a shift 
• Want real ownership over the guest experience, not just a job 

What You'll Get 

• Support — training and partnership from leadership team that will help your success 
• $22–$26 per hour, plus bonus potential 
• Quarterly Ops Scorecard bonus, plus extra bonus opportunity for beating OSAT/Google targets 
• Monthly discretionary budget to create standout guest moments 
• Full benefits: medical, dental, vision, 401(k) match, 100% company-paid life insurance 
• 10 days PTO after 90 days, weekly pay, and FinFit access 
• Whataburger Family Foundation and Scholarship Program 

Where You Can Go 

Hospitality Manager  >  Operating Partner  >  Market Leader 

Whata you waiting for? Come lead the experience guests can't stop talking about.