We are looking for an enthusiastic and experienced Restaurant Manager to join our team. As Hospitality Manager, you will be responsible for managing a team of staff and overseeing the day-to-day front of the house operations. This includes managing staff performance, ensuring operational efficiency, developing relationships with customers and vendors, and creating a warm and inviting atmosphere for our guests. If you have excellent customer service skills, a passion for hospitality, and an eye for detail, then this is the job for you!
Job Responsibilities
• Manage restaurant operations
• Supervise and evaluate performance of hospitality staff
• Hire, train, develop and retain staff
• Ensure customer satisfaction through excellent service
• Monitor customer feedback, handle customer inquiries, take corrective actions
• Ensure compliance with health and safety regulations
• Proven experience in a Hospitality Manager role
• Ability to build relationships with customers and employees
• Excellent organizational and problem-solving skills
• Ability to multi-task and prioritize tasks
• Working knowledge of restaurant operations
• Excellent interpersonal and communication skills
• Ability to provide an exceptional customer experience
• Working knowledge of food safety and sanitation regulations
• Ability to provide leadership and work independently
• Ability to effectively train, coach and develop employees
• Ability to handle stress in a fast-paced environment
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