HOSPITALITY MANAGER

This is a year round position requiring living in Hoonah, Alaska. Housing provided to non local staff.

The Hospitality Manager is directly responsible for all elements of administering Icy Strait Point's employee and visitor housing/temporary accommodations, such as utilization management and billing, food and beverage offerings including on site retail, safety, security, and maintenance programs to complement and enhance the comprehensive Icy Strait Point employee and visitor experience by aligning the hospitality functions with associate priorities. This position also requires creative, strategic thinking and the ability to identify areas for cost reductions and improvements and work with management and staff to implement ideas.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Utilization Management
Track each space availability, status of the space (such as clean, inspected, out for maintenance, or ready to rent)
Provide billing details by space/unit to accounting (This could be payroll deduction tracking for employees or billing details for contract workers to be charged)
Create and collect housing agreements from employees and contract staff
Food and Beverage Management
Create cost effective nutritionally sound offerings for employees and contract staff and overnight visitors when appropriate
Ensure three meals and snacks are available and within budget (billed out/cash collected accordingly)
Offer employee retail services for snacks, and items needed while on site (billed/cash collection accordingly)
Maintain and report on inventory
Site Security
Oversee or conduct regular site security inspections.
Create a key management program to ensure safe and secure spaces, secure inventory
Protect site personnel, visitors and vendors from wildlife intrusion and unsafe people and situations until appropriate authorities intervene.
Safety Program
Ensures safety training for staff
Follow safe food handling procedures with proper documentation
Hold regular employee safety meetings and ensures that meeting records are kept
Hold employees accountable for working safely according to the standards
Conduct regular site safety inspections with life safety documentation in place
Acts as contact for OSHA, insurance, building or other inspectors
Uniform Program
Create a uniform issuance policy and ensure each associate is provided uniforms and badge
Charge for items as required in the uniform issuance policy
Sell additional ISP swag and bill/cash collection
Track and secure inventory and report
Collect uniforms back prior to employees leaving or report billing
Site Maintenance and Housekeeping
Responsible for maintenance/preservation of the site in a cost-effective manner
Establishes and documents procedures for each site facility and ensures compliance
Provide site turn-over cleaning services ensuring each space is sanitized, disinfected, clean and organized in a hospitable manner ready for use
Ensure public space is clean and orderly
Ensure linen inventory is maintained and clean and properly stored
Transportation
Provide shuttle services for staff and visitors
Provide transportation to and from ferry and airport
Provide travel arrangements to and from site for new employees
Construction, Improvement Project
Oversee housing improvement or construction projects
Oversees contractors
Provides regular reports to management on projects
Budget Creation Responsibilities
Creates and justifies the Hospitality Department budget and manages within it
Forecasts ISP hospitality staffing needs and assists in determining staff salary budget
Forecasts price of needed inventory or prices projects for the budget year
Assists Management in other aspects of creating the operating and capital budgets
Supervising and Training Staff
Presents self as a role model for all employees to follow
Hires and trains facilities maintenance, cleaning services, food and beverage, transportation, and security staff
Supervises employees in a manner that encourages them to take on greater responsibility
Ensures that facility employees have the certification required for their positions
Provides employees informal and formal feedback on a regular basis
Long-term Site Planning Responsibilities
Contributes to the ISP strategic planning sessions in the area of long-term site use.
Creates reports and presentations for management and others.
Other Duties
This list of responsibilities is not comprehensive but exemplifies typical responsibilities of the Hospitality Director. The Director is required to perform other duties of a similar nature and level as this list as well as others necessary to carry out the goals and objectives of ISP.
REQUIREMENTS
5 years experience in property managemen t required ideally multiple sites.
Bachelor's Degree in Hospitality or Business Administration required.
Excellent communication, leadership, and time management skills
Computer skills sufficient to carry out the duties of the position that includes using Microsoft Office Suite of Programs
Proficient in purchasing and price negotiation
Ability to manage multiple projects
Ability to forecast inventory needs, price projects and make budget projections
Ability to manage and motivate staff with varying skill levels
Ability to train and mentor staff with the focus on development and retention
Knowledge with a strong capability of appropriate safety, building, site maintenance and carpentry techniques and licensing.
Knowledge of Occupational Safety and Health Agency and other regulatory agency requirements, laws and standards for housing.

PHYSICAL REQUIREMENTS Must be able to lift up to 50 pounds and stand and be on feet for long periods and work split shifts at times. Travel by small plane and ferry is required to and from a remote setting. The position lives and works at the job site in a rural village setting and must be willing and able to walk and drive on gravel roads in inclement weather.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.

Compensation details: 65000-72000 Yearly Salary

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