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Hospitality Specialist

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Job Description - Hospitality Specialist

Hospitality Coordinator

Location: Jefferson City, MO

Monday–Friday, 8:00 AM–5:00 PM

Pay: $16-$18 per hour

Hiring Immediately

Join Phoenix Home Care & Hospice as a Hospitality Specialist and become the welcoming face and heartbeat of our office! In this essential role, you'll create a warm, professional environment for clients, caregivers, and team members alike. From greeting visitors and answering phones to assisting with scheduling, clerical tasks, and supporting the day-to-day flow of our office, you'll help ensure every interaction reflects our mission of compassion, honesty, and patience. If you're highly organized, friendly, and passionate about making a difference in the lives of others, we’d love to meet you!

Why Choose Phoenix?

  • Health, Dental, and Vision Insurance (Spousal & Family coverage available)
  • Paid Time Off (PTO)
  • 401K and continuing education opportunities
  • Employee recognition and supportive team culture

What You’ll Do

  • Answer a high volume of calls with professionalism and a welcoming tone
  • Greet visitors and represent Phoenix with warmth and courtesy
  • Provide hospitality support and create a positive, client-centered environment
  • Direct clients, staff, and callers to appropriate departments
  • Assist with clerical duties including documentation, data entry, and reporting
  • Help resolve client and employee concerns by connecting them to the right resources
  • Support day-to-day office functions and take initiative to improve workflow

What It Takes

  • A patient and attentive listener with a positive, can-do attitude
  • Passion for creating great first impressions and genuine care for people
  • Ability to handle a multi-line phone system
  • Proficiency in Microsoft Excel and Word
  • Strong communication skills and professional appearance
  • Self-starter who works well both independently and as part of a team
  • Prior office or administrative support experience highly preferred

We’re taking the journey with you, creating a New Beginning.
Choose Phoenix. Apply today.

At Phoenix Home Care & Hospice, our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services built on innovation, skill, and Christ-like values of compassion, honesty, and patience. We are committed to fostering a workplace of equity, inclusion, and respect for all.

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