Responsibilities

• Deliver an elevated concierge-level experience by greeting guests, responding promptly to requests, and ensuring all interactions reflect an elevated customer service approach

• Prepare and set up meeting rooms according to detailed specifications, including arranging furniture, audiovisual equipment, and providing hot and/or continental meals such as breakfasts, lunches, and catered meeting refreshments

• Conduct routine inspections of assigned floors to ensure all conference rooms, visiting office spaces, and pantry/kitchen areas are clean, well-maintained, and fully stocked with necessary supplies

• Ensure all visiting offices and temporary workspaces are organized, cleaned, and stocked daily, maintaining a professional and welcoming environment for guests and staff

• Assist with miscellaneous service requests such as supply delivery, event setup, equipment needs, or other operational support tasks as assigned

• Provide flexibility in handling evolving and simultaneous priorities

• Utilize various software systems, scheduling tools, (I.e., room booking systems) to manage tasks efficiently

• Provide coverage for occasional after-hours firm events, ensuring smooth setup, coordination, and breakdown as needed to support internal and client-facing functions

• Must complete other duties as assigned.

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1 year work experience in hospitality field

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Ability to work overtime as needed

• Preferred Hours are 730a.m to 4: 00p.m with a 30-minute lunch

The Compensation range for this role is up to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.