The Hospitality/Events Coordinator is responsible for securing entertainment for The Davis Community campus and securing new clients to hold catering events or meetings at Magnolia’s Event Center. This position will establish and maintain effective communication with residents, guests, and all departments. The position requires the complete coordination of all special events and client meetings while working closely with sales, marketing, activities, maintenance, and food & beverage teams to ensure the successful planning, set-up, and execution of the client’s events. The role will focus on promotional campaigns, banquet/event sales, private events, social, entertainment events, and creating an atmosphere of hospitality.
ESSENTIAL DUTIES:
Assumes the role of the main point of contact between the client and all departments within the campus, both in terms of pre-planning and while on site.
Plan and executes all private events.
Plan and execute an annual trip for the Independent Living residents.
Schedules and promotes entertainment for the Amphitheater and other venues on campus.
Assists with operational functions within the department consistent with the strategic plan and vision for the department and the campus.
Executes delivery and measurement of guest service within departments consistent with the company’s core service standards and brand attributes.
Participate in operations and event meetings with internal departments as needed.
Ensures that necessary meeting facilities are reserved where applicable.
Conduct demographic research for events and advise on the viability of potential events.
Resolve customer complaints and provide solutions to staff disputes.
Creates a work environment that promotes teamwork, performance feedback, recognition, and mutual respect.
Obeys all local, state and federal laws.
Other duties as assigned.
Requirements
KNOWLEDGE, SKILLS WORKING CONDITIONS:
Works in a well-lighted environment with exposure to moisture, heat, cold, odors, equipment, chemicals, etc.
Physical exertion is required. Intermittent lifting, pushing, and carrying objects up to 50 pounds. Physical exertion is also described as standing, kneeling, and bending.
Minimal exposure to infectious diseases.
High level Interpersonal and Communication skills.
Ability to read, write and communicate effectively in English.
Excellent time management skills and ability to multi-task and stay organized.
Must have strong computer skills. Proficiency with Microsoft Office and other computer applications.
Able to work weekends and holidays as needed, sharing the Manager on Duty responsibilities
Excellent organizational and communication skills to function effectively while meeting established deadlines and multiple work assignments.
MINIMUM QUALIFICATIONS:
Education: Bachelor’s degree from an accredited college or university with major course work in event management, business, marketing, public relations, communications, or a related field.
Experience: Must have proven experience in managing, planning, and executing events. Previous experience working with seniors is strongly preferred
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