Host

Job Summary:

The Host/Hostess is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere. This role includes managing reservations, seating guests efficiently, and ensuring a smooth flow of service. The ideal candidate is friendly, professional, and able to multitask in a fast-paced environment.

Key Responsibilities:

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  Guest Experience: Greet guests warmly upon arrival, escort them to their tables, and provide menus.

  
  


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  Seating Management: Monitor table availability and manage the waitlist to optimize seating efficiency.

  
  


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  Reservation Coordination: Take reservations over the phone or through online systems and manage booking schedules.

  
  


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  Communication: Coordinate with servers, bussers, and kitchen staff to ensure seamless service.

  
  


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  Problem-Solving: Address guest concerns or special requests promptly and professionally.

  
  


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  Cleanliness & Organization: Maintain a tidy host stand, entrance area, and menus.

  
  


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  Safety & Compliance: Adhere to restaurant policies, including health and safety regulations.

  
  

Qualifications & Skills:

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  Excellent communication and interpersonal skills.

  
  


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  Strong organizational and multitasking abilities.

  
  


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  Positive attitude and ability to remain calm under pressure.

  
  


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  Prior experience in customer service or hospitality is a plus.

  
  


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  Basic knowledge of reservation systems is beneficial.

  
  


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  Ability to stand for extended periods and occasionally lift light objects.

  
  

Schedule & Availability:

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  Flexible availability, including weekends, evenings, and holidays as needed.

  
  

Compensation & Benefits:

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  Competitive hourly wage plus potential tips.

  
  


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  Employee discounts and meal benefits.