Host (2) - Air Margaritaville

Hiring for the following schedule:

Sunday: Off

Monday: 12pm - 7pm

Tuesday: 12pm - 7pm

Wednesday: Off

Thursday: Off

Friday: Off

Saturday: 12pm - 7pm

Position Description Summary:

The Host is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers.  The Host/Hostess is also responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas.

Duties and Responsibilities:

• Exceed First Class Service standards and behavior with every guest, business partner and peers.


• Greets every guest with a friendly smile and positive attitude.


• Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following the company's customer service standards.


• Responds appropriately to guest concerns.


• Bussing tables, taking carryout orders and restocking the display case.


• Maintain and use seating chart for rotation of stations 


• Records guests seating times in a consistent manner providing the highest quality of service.


• Seats guests and presents the menu 


• Communicates with the wait staff and other restaurant personnel to ensure a guests' positive experience.


• Performs the tasks of the cashier and/or bus person as required including cashing out guests.


• Answer phones and guest’s questions.


• Maintain clean organized work environment that is free of safety hazards; May include sweeping and mopping.


• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.


• Other duties as assigned.

Position Qualifications:

• High School diploma or GED


• Ability to organize and manage multiple priorities


• Ability to communicate clearly and concisely with Team Members, Managers, and Guests.


• Possess basic math skills and have the ability to handle money and a point of sale system


• Ability to work independently as well as with other team members


• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest


• Ability to work various shifts in a 7/365 team-oriented environment


• Excellent customer service skills and an ability to communicate effectively


• Self-starter able to prioritize and handle various tasks simultaneously


• Ability to adapt to changing priorities and unexpected situations


• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.


• Standing for long periods of time and the ability to work in environment with varying temperatures.